Category Archives: Cloud Hosting

Bulgarian Rax.bg certified as Cloud computing Service Provider on the VMware vCloud Air Network Program

SOFIA, Bulgaria, 28-Jun-2016 — /EPR INTERNET NEWS/ — RAX.bg, a provider of Private, Public and Hybrid Cloud computing, today announced its entry into the VMware vCloud® Air™ Network, with RAX vCloud Private, Public and Hybrid Cloud Servers, a VMware IaaS Powered service. This designation illustrates to customers that the company’s public cloud service is validated using and compatible for use with VMware vSphere®, the leading virtualization platform for building cloud infrastructures.

A member of the VMware vCloud Air Network, RAX provides its VMware IaaS Powered service using proven VMware technology that organizations already use in their existing data centers. VMware vCloud Air Network Service Providers offer global cloud services in more than 100 countries.

“VMware IaaS Powered services delivered by VMware vCloud Air Network Service Providers can provide the efficiency, agility, and reliability inherent in cloud computing,” said Graham Crich, Director, Cloud and Service Provider Partners, EMEA, VMware. “We look forward to supporting RAX further as it empowers organizations with a simple and flexible path to the cloud.”

Customers of RAX have the ability to move workloads from their VMware vSphere-based virtualized or private cloud environment to the VMware IaaS Powered service. This allows customers to achieve flexibility and security, while enabling increased IT agility.

RAX sought VMware IaaS Powered validation in order to improve its overall cloud computing capabilities, to add high availability and automated fault tolerance to its public and private cloud services and to provide more businesses with the opportunity to take advantage of VMware’s unique hybrid cloud computing technology. As a VMware vCloud Air Network Service Provider, RAX can now provide users with enhanced responsiveness and agility, and enable reduced IT costs through greater performance, availability and scalability.

The service debuted on June 15, 2016.

SOURCE: EuropaWire

eMaint Awarded SmartCEO’s Leader in Technology Voltage Award for Small Business Innovator

eMaint Enterprises, a world leader in cloud-based maintenance management systems, was awarded with SmartCEO Magazine’s Leaders in Technology Voltage Award for Small Business Innovator on May 16 at The Ballroom at The Ben in Philadelphia. The award recognizes companies using technology to better and advance the Greater Philadelphia region. eMaint was one of 21 finalists across seven categories.

“I found it quite appropriate that an award for innovation would be present in a room named after Benjamin Franklin,” said eMaint President and CEO Brian Samelson. “Even more appropriate that eMaint would be presented with this award on the eve of our public unveiling of our latest innovation, X3 V11.”

The Voltage Awards program celebrates the role that technology plays in the business community and the future impact the technology sector will have on economic growth.

The program recognizes leading innovators and implementers of technology. These are organizations developing new technologies that improve operational efficiencies (technology innovators) and companies using technology to enhance their competitive advantage (technology implementers).

“While the basis of this award is innovation in technology, without awesome customers and, more importantly, the greatest team behind the technology, none of it would be possible, said Samelson. “I am humbled by the honor bestowed upon eMaint and I dedicate the award to each and every one of our employees and customers.”

Finalists were selected by an independent panel of business leaders based on submitted applications.

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Voonami and Tegile Systems Partner on Remote Replication Service for Affordable, High Performance Data Protection

Voonami, a provider of a broad portfolio of offerings for outsourced data centers services (www.voonami.com), and Tegile Systems (www.tegile.com), a leading provider of hybrid storage arrays for virtualized server and desktop environments, today announced a partnership on a new managed replication service that provides Tegile customers with an unmatched value proposition to securely protect their data at Voonami’s world-class data centers with onsite-level application performance of replicated data.

The Voonami managed replication service leverages the remote replication functionality built into every TegileZebi hybrid array. Tegile users do not need to purchase any replication or backup software, but simply order the service from Voonami and immediately gain the benefits of distributed data protection to a  secure Voonami data center without any additional hardware or software expenditure.

“The combination of Tegile’s disruptive technology and the world class data center resources of Voonami now make it possible to eliminate the cost and complexity barriers to outsourcing data protection projects to the cloud,” said Rob Commins, vice president of marketing, Tegile Systems. “Everything is built in so our customers simply replicate their data over the cloud to a shared resource at Voonami. We’re excited to add another extremely compelling resource to the Zebi package.”

Voonami president Ben Bush said that the out-of-the-box replication functionality highlights the unsurpassed customer value of Zebi arrays, enabling out of the box replication for a variety of use cases.  “Our distributed replication service can be a pure offsite backup play or a disaster recovery play.  People now have the ability to spin up virtual machines on replicated storage with the same performance as their primary storage.”

The new remote replication service expands the relationship between Voonami and Tegile. Voonami previously installed Zebi 2100 arrays in its two data centers to accelerate the performance of its cloud computing and Storage as a Service product offerings.

The Voonami-Tegile replication service is the first of its kind for a hybrid SSD array vendor with a Managed Service Provider and signals the strength that Tegile has established with service provider customers, who are adopting Tegile’sZebi hybrid arrays for the transformational economics that make SSD performance affordable for outsourcing services.

Zebi hybrid arrays are 5-12 times less expensive than all-flash arrays on a cost-per-gigabyte basis, but the breakthrough architecture delivers SSD-level performance for every application even if the data resides on hard diskstorage. Additionally, with integrated in-line data deduplication and compression, Tegile arrays cost about $1 per gigabyte, competitive with traditional enterprise disk arrays but with vastly lower operational costs for power and cooling.  Tegile’s package of high IOPS performance and aggressive cost control is unmatched by pure SSD or conventional hard disk arrays.

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AsaDrive offers a wide range of online storage plans and free trials to choose from

AsaDrive offers a wide range of online storage plans and free trials to choose from. There you will find some useful information which will help you choose the best one to suit your needs.

There are basically five online storage plans AsaDrive provides: two dedicated Online Backup plans, two Online Backup and Online Drive plans and one Business plan.

All of these plans are designed to fit different sets of demands and standards, according to the motivation and purpose of using AsaDrive Desktop software and the data storage service. You do not need to worry if you have not decided yet, as the online backup plans are available as free trials. This means the system will not charge you for fourteen consecutive days, during which you will be able to test AsaDrive Desktop software and maybe even drop a line to tell us how it felt!

The Online Backup plans make it available an unlimited storage amount for you to safely back up very large amounts of data. Unlimited bandwidth and access to the web portal are included, however the Online Drive and file sharing features are not included.

Of all the five backup plans offered by AsaDrive, the Online Backup and Online Drive is the most popular choice among users. This pricing plan consists of 2 TB storage space, a 0.5 TB to use with the Online Drive feature and also unlimited bandwidth for you to benefit from while taking advantage of your access to the web portal and file sharing. Unlike Drive, the improved Drive+ plan provides unlimited storage, a total amount of 2 TB to use with Online Drive, apart from web portal and file sharing. You should go with this option if you wish to mount your back up, online drive just like any other regular virtual drive and access it straight from your computer.

Last, but not least, the Business plan offers ultimate backup and storage experience, as it includes all features offered by AsaDrive. However, the included storage amount for Online Backup and Online Drive are yet to be determined. The most powerful of all five backup plans is recommended for computer clusters or large amounts of data resulting from the activity of a business corporation.

All five backup plans offer the best AsaDrive experience and are meant to meet any types of expectations from this software. So start thinking about which one best suits your needs, and if it happens for you to still remain undecided, you can download the free trial. You are strongly encouraged to feel how it is like to use this software and experience, for fourteen days, the true AsaDrive quality and care for your files and online safety.

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Rackspace Hosting Announces General Availability of Cloud Servers for Windows

Rackspace Hosting (NYSE: RAX), the world’s leading specialist in hosting and cloud computing, has announced the general availability of its Cloud Servers for Windows offering. The new service delivers a highly scalable environment ideal for Windows-based hosting, testing and developing applications and supporting the high levels of traffic required for launching online gaming platforms or the next social networking phenomenon.

Designed for small to medium businesses, .NET developers, system administrators, IT Pros, and current Rackspace customers, Cloud Servers for Windows features include:
– Custom configurations with full administrator access
– Ability to upgrade server size on-demand
– Add or delete servers on the fly
– Rescue mode
– Management via the Rackspace Cloud Control Panel and the Cloud Servers API
– Ability to add additional IP addresses
– Pay only for what you use with a utility payment model with hourly billing; no contracts or upfront costs
– Backups and Snapshots to Cloud Files™ (coming soon)
– Enterprise-class SLAs
– Support for a broad array of the latest Microsoft Windows Server Images including:
Windows Server 2008 R2 Enterprise Edition 64-bit; Windows Server 2008 Service Pack 2 Enterprise Edition 64-bit; Windows Server 2008 Service Pack 2 Enterprise Edition 32-bit; Windows Server 2003 R2 Service Pack 2 Enterprise Edition 64-bit and Windows Server 2003 R2 Service Pack 2 Enterprise Edition 32-bit

“Microsoft is committed to delivering a broad set of enterprise-ready products and services that build on the existing capabilities and skill sets of service providers like Rackspace,” said John Zanni, general manager of Worldwide Hosting for the Communications Sector at Microsoft Corp. “As a long time partner of one of the industry’s top cloud hosting providers, we are excited that Rackspace’s Cloud Servers for Windows offering has exited beta and is now available to the thousands of businesses that have built their infrastructure around Microsoft Windows and Microsoft .NET technologies.”

SpaBooker, a SaaS scheduling and point-of-sale (POS) application specifically designed for the spa, salon and wellness industry, utilizes Rackspace’s hybrid solution by using managed dedicated servers in addition to their cloud computing solution, Cloud Servers for Windows. Daniel Lizio-Katzen, SpaBooker Managing Director, states: “When we set out to look for a cloud computing solution, we didn’t hesitate to look at Rackspace Cloud first as we’ve been very pleased with the high level of support received from their managed dedicated servers. Rackspace Cloud Servers has been the ideal solution to separate our actual application from our public facing website. We currently have our entire staging environment running on the Cloud Servers for Windows Beta and the overall ease of use has been phenomenal. The cost savings compared to traditional dedicated hosting are also substantial.”

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Rackspace Announces Plans To Collaborate With NASA On OpenStack Project

Rackspace Hosting has announced the launch of OpenStack, an open-source cloud platform designed to foster the emergence of technology standards and cloud interoperability.

rackspaceNEWlogo.jpg (198×70)

Rackspace, the leading specialist in the hosting and cloud hosting industry, is donating the code that powers its Cloud Files and Cloud Servers public-cloud offerings to the OpenStack project. The project will also incorporate technology that powers the NASA Nebula Cloud Platform. Rackspace and NASA plan to actively collaborate on joint technology development and leverage the efforts of open-source software developers worldwide.

“Modern scientific computation requires ever increasing storage and processing power delivered on-demand,” said Chris Kemp, NASA’s Chief Technology Officer for IT. “To serve this demand, we built Nebula, an infrastructure cloud platform designed to meet the needs of our scientific and engineering community. NASA and Rackspace are uniquely positioned to drive this initiative based on our experience in building large scale cloud platforms and our desire to embrace open source.”

OpenStack will feature several cloud infrastructure components including a fully distributed object store based on Rackspace Cloud Files. The next component planned for release later this year is a scalable compute-provisioning engine based on the NASA Nebula cloud technology and Rackspace Cloud Servers technology. Using these components, organisations would be able to turn physical hardware into scalable and extensible cloud environments using the same code currently in production serving tens of thousands of customers and large government projects.

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Rackspace Hosts Over One Million Unique Visitors To South African Tourism Site

Rackspace Hosting (NYSE:RAX), the world’s leader in the hosting and cloud computing industry, has announced that the new South Africa Tourism website is being hosted by Rackspace Hosting.

“As part of the successful 2010 Soccer World Cup event, the SA Tourism site is considered a critical component of its success,” said SA Tourism e-Marketing Manager William Price, “The number of site visitors sky-rocketed following the reconstruction of our new site rising to a total of more than 250,000 a month since June 2009. This reflects an increase of more than 600%. Our site availability is of paramount importance to SA Tourism and for this reason our organisation had no hesitation in approaching international hosting and cloud computing specialist Rackspace to host the site. The site’s objective of a 1-million unique visitor count this year has already been more than achieved.”

The SA Tourism website is comprehensive without being overwhelming and offers a wealth of information, neatly categorised and easily available. Hot buttons include Best of SA, Traveller, Business Tourism, Media, Research, Plan your trip and About SA. Other information-rich features include Adventure & Sport, Wildlife & Safari, Culture and Heritage, Natural & Scenic and Entertainment & Leisure.

“Rackspace has been extremely responsive to our needs,” added Price. “They are indeed fanatical about their customer service and very proactive. Rackspace provided highly professional assistance with our migration and their proactive approach has pre-empted possible problems. Support of this calibre makes our user experience as smooth and rewarding as possible and is vital for our consumer-centric approach. We cannot tolerate site downtime and hence we have a 100% network uptime guarantee with Rackspace.”

Ongoing hosting service from Rackspace helps enable SA Tourism to achieve its objectives of being the authority on South Africa travel information and meet the overall needs of first-time English-speaking visitors to South Africa.

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Rackspace Hosting Updates Rackspace Hybrid Email for 1.7 Million Users

Rackspace Hosting (NYSE: RAX), the world leader in the hosting and cloud computing industry, has enhanced its popular Rackspace Hybrid Email offering – a custom mix of Hosted Microsoft Exchange and the business-focused Rackspace Email platform on a single domain. Rackspace Hybrid Email now features easy calendar viewing between Hosted Microsoft Exchange and Rackspace Email, as well as a faster webmail design for Rackspace Email to make businesses using Rackspace Hybrid Email even more productive.

Rackspace Hosting Updates Rackspace Hybrid Email for 1.7 Million Users

“We’ve learned from our customers that, on average, only a small percentage of employees really need and use the advanced features of Microsoft Exchange, yet many businesses are paying a lot more to run Exchange for every single user,” said Kirk Averett, director of product for cloud applications at Rackspace. “With Rackspace Hybrid Email, companies can purchase a combination of Exchange and low cost Rackspace Email accounts on a single domain, without sacrificing features for any employee. Most businesses can realise a significant cost savings by utilising this model because they have different types of email users.”

Rackspace Hybrid Email has been a key attraction for Rackspace solution partners and resellers because it provides another unique selling point, in addition to Rackspace’s Fanatical Support. Businesses can reduce total costs by substituting even one Exchange user with Rackspace Email. For example, using an average 80/20 ratio of Rackspace Email to Hosted Exchange, businesses can save more than 60 percent on email with Rackspace Hybrid Email compared to Hosted Exchange alone, and significantly more than hosting their own email in-house.

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Rackspace Named IT Operator of the Year at the Green IT Awards

Rackspace, the world’s leader in the hosting and cloud computing industry has been announced as the winner of the coveted title of IT Operator of the Year in the prestigious Green IT Awards

“We’re absolutely thrilled to be recognised as IT Operator of the Year by The Green IT Awards,” said Rackspace Managing Director Brian Thomson. “We’ve worked hard not only to make our customer offering sustainable, but also introduce internal initiatives such as employee education and recycling. We’re also very proud of our energy efficiency technology in our Slough data centre that uses energy efficient measures including dual-core AMD Opteron processors and ambient cooling technology. We plan to continue to introduce even more initiatives over the coming years and work harder than ever to be green.”

Over 75 organisations were nominated for The Green IT Awards and winners were selected by readers of the Green IT magazine and its website. The Green IT Awards are a benchmark by which IT companies are measured for environmental performance. The awards also showcase the role played by green marketing and sustainability communications in informing people about green issues, products and lifestyle choices, and provide examples of excellence and best practice in communicating sustainability and green issues.

Rackspace’s overall ‘green’ activity is designed to support its commitment to contributing towards the larger environmental solution. The company believes that “green” activity makes business sense as well as environmental sense. Rackspace has adopted several initiatives over the past two years to help reduce its environmental impact:

– The Slough data centre (DC), designed to use energy efficient technology, provides 55,000 square foot of net technical space, and has been built to help ensure efficient use of energy. Cooling is a key element of energy use in all data centres and Rackspace has deployed ambient cooling technology

– Through International Tree Foundation (ITF), Rackspace has agreed to have a tree planted for every new customer, as a way to mitigate some of the carbon generated through its hosting solutions.

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Rackspace Urges UK Businesses To Update Legacy IT To Stay Ahead

Rackspace, the world’s leader in hosting and cloud computing, has released the findings of its latest commissioned research which indicates that UK businesses may be missing opportunities around new approaches to technology and continuing to over-invest in legacy IT.

Rackspace Urges UK Businesses To Update Legacy IT To Stay Ahead

The research, surveying over 400 IT decision makers, including 218 from the UK, revealed that 93% of the UK companies surveyed do not believe that they have a cutting-edge approach to adopting new technology.

The survey also highlighted that less than a third (28%) believe they are ‘early adopters’ of new technology approaches, such as on-demand computing, which may indicate a need for better education on the benefits of moving to new IT systems. This finding is reinforced by Forrester’s report* that around half of IT software budgets are spent on maintaining or upgrading old solutions. Therefore, it appears that companies are not investigating how new technologies can support and evolve their business.

Brian Thomson, EMEA Rackspace Managing Director commented: “Organisations are under intense pressure to innovate, but the majority simply don’t have enough time to do this. IT staff seem to be tearing their hair out, with almost half (48%) of the (UK) survey respondents keen to get involved in more proactive, strategic initiatives, but UK respondents indicated that less than a third (27%) of their IT team’s time is spent on them. However, we are starting to see an evolution in the way IT is managed for everything from servers to social media, with many organisations looking to external experts to free up time that will enable them to focus on developing the business.

“Our business is a good example of this evolution in outsourcing servers, where we deployed more than 2,000 servers in the last three months of 2009, taking the total number of servers we manage to almost 57,000.”

When considering server solutions, respondents stated reliability (78%) and utilisation (76%) as the most important, indicating that uptime and efficiency are top of today’s server management needs.

Almost half of the UK IT decision makers (41%) stated a lack of knowledge or experience as the biggest concern when calling IT supplier helplines, followed by time taken to access support (36%) a lack of overnight assistance (36%), and rude, unhelpful staff (30%). This indicates a real need for IT organisations to review the level of support they are providing, which can help to avoid customer churn.

Brian Thomson concluded: “These findings indicate to us that organisations are being hindered by in-house IT systems and that there is a real need to focus on strategic initiatives to help the business. We believe this means a new approach to technology is on the horizon as organisations look to hosting, cloud computing and SaaS to power corporate computing and boost competitive edge.”

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TRAC Research Partners with CloudSlam 2010 to Present Key Trends for Managing Cloud Performance

TRAC Research, a market research and analyst firm specializing in IT management, will lead three sessions at CloudSlam™ 2010 to provide insights into the key trends for managing the performance of cloud services. TRAC Research will deliver a keynote presentation and moderate two panel sessions at the event.

TRAC Research Partners with CloudSlam 2010 to Present Key Trends for Managing Cloud Performance

“As organizations are considering deployments of cloud services, many of them are concerned that they could lose control over the performance of IT services that are being delivered from the Cloud. Cloud computing is changing how organizations are leveraging computing resources, but it is also changing how they go about ensuring optimal performance of their IT services, improving resource utilization and enabling new technology rollouts in a cost effective fashion. Our sessions at CloudSlam™ 2010 will highlight IT performance management capabilities that organizations need to have in place to achieve the full benefits of deploying cloud computing services and avoid the deterioration of the quality of end-user experience. Also, we are excited to have some of the vendors who are leading innovation in the cloud management space participate in panel discussions that we will be moderating,” said Bojan Simic, Principal Analyst at TRAC Research.

TRAC’s presentations will also explore the role that solutions for load balancing, application acceleration, end-user and application monitoring, business transaction management and IT service management play in managing the performance of cloud services.

Keynote Presentation:

Title: Best Practices for Managing Hybrid Cloud Environments
Date and Time: 8:15pm EST, March 23rd
Presenter: Bojan Simic, Principal Analyst TRAC Research

Registration and presentation abstract:
http://cloudslam10.com/content/best-practices-managing-hybrid-cloud-environments

Panel Session:

Title: Monitoring the Performance of Cloud Services: New Tools for a New Era
Date and Time: 6:45pm EST, March 23rd
Panelists: Motti Tal, EVP, Marketing, Product & Corporate Development at OpTier, Claudia Dent, VP of Product Management at Gomez, Chris O’Connell, Director of Product Marketing at Nimsoft, Bojan Simic, Principal Analyst at TRAC Research (moderator)

Registration and presentation abstract:
http://cloudslam10.com/content/trac-research-panel

Panel Session:

Title: Application Acceleration in the Cloud
Date and Time: 9:45am EST, March 25th
Panelists: Owen Garrett, Product Manager at Zeus Technologies, Opher Dubrovsky, AVP Product Marketing at Crescendo Networks, Michael Kuperman, VP of Operations at Cotendo, Bojan Simic, Principal Analyst atTRAC Research (moderator).

Registration and presentation abstract:
http://cloudslam10.com/content/application-acceleration-cloud

About CloudSlam™ 2010:
The 2nd Annual Virtual Conference on Cloud Computing will be hosted online from March 23-25, 2010. It is global event, covering latest trends and innovations in the world of cloud computing.

About TRAC Research:
TRAC Research is a business-to-business (B2B) market research and analyst company that specializes in IT performance management.

Rackspace Ranked Top IT services Employer In UK

Rackspace, the world’s leader in the hosting and cloud computing industry has announced that it has been voted as the overall 30th best place to work in the UK and once again the highest ranking IT Services company, in the prestigious Sunday Times 100 Best Companies Awards. Commended for its continued focus on employee engagement, Rackspace has ranked as one of the top ten companies for people, who love what they do, believe in the company and its future and deliver a great service.

Rackspace Ranked Top IT services Employer In UK

Rackspace Hosting UK has, for the third year running, been featured in the top tier of the Sunday Times Best Employer Awards. The Awards, which are based on employee interviews, indicate that Rackspace has created a fun and caring environment that helps nurture and grow individual talent.

The Sunday Times noted that 89 percent of Rackspace employees who responded to the survey were excited about where the company is going, with 79 percent saying their work is great for their personal growth and 95 per cent stating that they are proud to work for the organisation.

Brian Thomson, EMEA Managing Director at Rackspace, commented: “We are very proud of all the progress we have made in our business over the last year and what is truly pleasing is that as the company has grown our ‘Rackers’ continue to feel valued in their roles.

“We are thrilled to see that our employees love what they do and are excited at where the business is going. Our continued success is without doubt because of our Racker’s tireless dedication to Fanatical Support and the passion they show every single day.”

Rackspace is one of the UK’s most successful and fastest growing providers of IT hosting services. It has consistently been recognised for its excellence as an IT employer, with a number of accolades, most recently being one of only14 companies to receive a Laureate award from the Financial Times for being one of the best places to work in the UK and Europe 2009.

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Rackspace Puts Microsoft SharePoint in the Cloud

Rackspace Hosting (NYSE:RAX), the world’s leader in hosting, has announced the launch of hosted Microsoft SharePoint, the popular collaboration and file sharing platform, uniquely backed by Rackspace’s 24x7x365 Fanatical Support. With the addition of hosted

Microsoft SharePoint, Rackspace’s suite of cloud applications now includes business-class collaboration, email and storage solutions.

Rackspace Puts Microsoft SharePoint in the Cloud

“With SharePoint, Rackspace is offering businesses the most powerful file sharing and collaboration software on the market today,” said Pat Matthews, General Manager of Rackspace Email & Apps. “With our cloud delivery model, businesses can take advantage of all the power Microsoft SharePoint has to offer without the hassle of having to manage the software in-house. Microsoft SharePoint backed by Fanatical Support is the recipe our customers have been asking for.”

The Rackspace offering includes an intuitive control panel that allows administrators to quickly initiate SharePoint, add/remove users, and create SharePoint sites with only a few steps. The control panel also gives administrators the ability to manage Rackspace Email & Apps’ full suite of applications, including hosted Microsoft Exchange, Rackspace Email, Email Archiving, and Rackspace Cloud Drive and Server Backup, in one dashboard.

With SharePoint from Rackspace, employees can become better equipped to collaborate on projects and share ideas across the organisation, with a centralized place to store, organise, and access documents.

About Rackspace Hosting
Rackspace Hosting is the world’s leader in hosting and cloud computing and has been ranked in the Financial Times Top 50 Great Place to Work in the United Kingdom for the past five years. Rackspace provides its customers with Fanatical Support by delivering a portfolio of hosted IT services, including Managed Hosting, Cloud Hosting, Virtualisation,Dedicated Servers and Email and Apps.

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Rackspace Reports Success At National Customer Service Awards

Rackspace Hosting, the world’s leader in hosting and cloud computing, has announced it has won ‘Customer Service Team of the Year for B2B’ and the highest honour ‘Customer Service Team of the Year’ at the annual National Customer Service Awards.

Brian Thomson, EMEA Managing Director at Rackspace, commented: “We are pleased to win an award that highlights our complete dedication to our customers. It is a great testament to our Fanatical Support promise and the relentless work our ‘Rackers’ do to exceed customer expectations every single day.”

Rackspace’s ‘Intensive Team’ beat stiff competition from Telefonica O2 UK Limited, Virgin Holidays and the Isle of Man Bank to win the coveted awards, which recognise commitment to high standards of customer service, both through personal dealings with customers and by contributing to the overall customer care policy via the company’s involvement in communications, problem solving and innovation.

The team, managed by George Bray, looks after the most complex hosting solutions, including multiple server configurations, and has helped maintain customer retention and the Fanatical Support promise.

Thomson concluded: “2009 has been a great year for recognition of Rackspace’s commitment to customers and employees as it has been named as a top 10 company for
customer focus in Europe, voted 15th best company to work for by the Sunday Times 100 Best Companies Awards and presented with a Financial Times Laureate Award for being one of the Best Places to Work in the UK for five years running.”

About Rackspace Hosting:
Rackspace Hosting UK is the world’s leader in hosting and cloud computing and has been ranked in the Financial Times Top 50 Great Place to Work in the United Kingdom for the past five years. Rackspace provides its customers with Fanatical Support by delivering a portfolio of hosted IT services, including Green Hosting, Dedicated ServersPrivate CloudHybrid Hosting, Email and Apps.

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Rackspace Hosting Launches Enhanced Partner Network

Rackspace Hosting (NYSE:RAX), the world’s leader in hosting and cloud computing, has restructured its global Rackspace Partner Network to help partner companies grow their business, better serve customers and realise a competitive advantage. Rackspace actively solicited feedback from its partners to make enhancements to the Rackspace Partner Network, which include a new tiered structure, highly competitive financial incentives, greater access to training and marketing resources.

To add more structure and clarity to the program, Rackspace created four levels of commitment based on company size and level of sales: Platinum, Gold, Silver and Member. Additionally, Rackspace is offering partners aggressive commissions and, at certain partnership levels, will even pay commissions on upgrades and renewals, a significant benefit many competitors fail to match.

“We regard partners as an extension of the Rackspace family and have updated the Rackspace Partner Network to help ensure they receive the services and support necessary for long-term success,” said Robert Fuller, vice president of Rackspace’s Worldwide Channel. “Rackers worked closely with our partners to develop a program that creates the biggest impact and provides the best experience for them, which we believe will in turn impact the broader customer experience.”

Rackspace’s enhanced partner program includes several features available for partner companies at any level of membership, including:
– Access to a dedicated sales representative
– Sales and technical training
– OnBoarding support
– Access to the Rackspace Partner Network portal with exclusive marketing, sales and industry information as well as networking opportunities with other Rackspace partners

As companies move along the continuum from Member Partnership to Platinum Partnership, the new Rackspace program offers additional benefits including:
– Access to a dedicated channel manager
– Access to the searchable partner database on Rackspace.com as well as the database on the Rackspace Partner Network portal
– An opportunity to participate in partner company and/or Rackspace generated marketing activities
– Inclusion in promotions to Rackspace customer and partner base
– Discounts/commissions on upgrades and renewal contracts

“Sitecore has built its foundation on providing partners and customers with the best Web CMS platform, so it’s a natural extension to partner with Rackspace for its unmatched service and reliable hosting solutions,” said Jason Crea, VP, Client and Partner Engagement Sitecore, a new member of the Rackspace Partner Network. “Performance, security, scalability and price are critical elements for our customers in building and hosting websites, blogs, and other Web applications. Based on Rackspace’s past successes we anticipate a valued experience for our joint customers.”

“Q just entered its second decade of designing, building and enhancing brands online. Rackspace has been with us since the beginning, and we’re excited to re-launch our partnership in the program and reaffirm our shared commitment to support,” said Sean Breen, Founder and CTO, Q-Industries, a longstanding and valued Rackspace partner. “Rackspace continues to provide the critical infrastructure that both Q and our clients need to maximize ROI and minimize capital expenditures.”

About Rackspace Hosting
Rackspace Hosting UK is the world’s leader in hosting and cloud computing and has been ranked in Financial Times Top 50 Great Place to Work in the United Kingdom for the past five years. Rackspace provides its customers with Fanatical Support by delivering a portfolio of hosted IT services, including Green Hosting, Managed Hosting, Dedicated ServersPrivate CloudHybrid Hosting, Email and Apps.

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Businesses Would Love To Never Have To Buy Another Server Again

Rackspace Hosting, the world’s leader in hosting and cloud computing, has announced the results of its latest survey, which highlights the growing problem of businesses struggling to cope with the demands of managing their own servers. More than half of the businesses surveyed responded that they would ‘love to never have to buy another server again.’

Rackspace’s online survey research was conducted in September 2009 and involved 441 US and UK-based IT decision-makers at companies with 100-500 employees

The research underscores Rackspace’s recent launch of No More Servers, a campaign and community dedicated to a new way of buying IT which includes managed hosting, cloud computing and email hosting. The new service has been created to help free businesses from the hassle of in-house server management and to enable them to instead shift their focus onto mission critical applications, core competencies and innovation. Rackspace is augmenting this initiative with Rackspace.co.uk/NoMoreServers, a location for companies to learn the benefits of hosting services.

The study, conducted by LoudHouse on behalf of Rackspace, investigated the views of more than 441 IT managers at mid-size enterprises and revealed that approximately one third of their IT staff’s time is spent on server management, which is liable to limit their ability to focus on strategic initiatives that could benefit the business. Fifty eight percent of respondents cited the ‘hassle of managing servers’ as a challenge for their organization, while 61% of IT managers said ‘time to drive innovation’ was a challenge.

Additionally, on-site servers were seen to also cause ‘server stress’ for IT managers, who cited ‘the need to be available 24×7’, ‘hardware issues and maintenance’, and ‘after-hours calls and issues’ as the top three server management issues. The survey also found that 51% of respondents have made mistakes in their server capacity planning. Fifteen percent have bought too many servers and 36% have failed to buy enough. This leaves businesses exposed to the risks of financial waste and the inability to cope with user demand by not getting server spending right the first time.

The survey also revealed that 35% of companies identify themselves as ‘proactive and slightly ahead of the curve’ when it comes to describing their approach to new technologies, while 28% remain ‘cautious and reactive.’ When it comes to hosting and cloud computing, barriers to adoption include assurances of reliability (29%), evidence of cost savings (28%) and assurances of security (27%).

“IT should be an enabler,” said Lanham Napier, president and chief executive officer of Rackspace Hosting. “The survey seems to reveal that a huge chunk of time and resources are spent keeping the lights on and preventing problems. Rackspace, with its world class Fanatical Support, can free organizations from the hassle of server management and enable their IT teams to focus on strategic initiatives that will positively impact the business.”

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NoMoreServers.com, a site dedicated to the emergence of Computing-as-a-Service models

Rackspace Hosting (NYSE:RAX) has announced the launch of NoMoreServers.com, a site dedicated to the emergence of Computing-as-a-Service models (like hosting, cloud computing and SaaS) to power corporate computing.

To support this campaign, the hosting company has hired renowned hosting industry strategist Andrew Schroepfer. In his role, Schroepfer will cover the trend in depth from how providers are evolving to how real businesses are making this trend pay off.

“A new way to run business computing is emerging,” said Lanham Napier, president and CEO of Rackspace. “We have countless business customers tell us they are finished buying servers and are looking for a computing partner. People don’t want to buy standalone computing, they want computing as a service with Fanatical Support. This trend will have major implications on the entire IT industry, and there is no one more qualified to cover it day-to-day than Andy.”

NoMoreServers.com will feature daily and unique commentary explaining the next era in computing. In addition to filtering and reviewing interesting developments and third-party content about the NoMoreServers computing era, the site will feature daily commentary and a live community portal for visitors to engage on the topic and offers a white paper on the subject for community members.

Schroepfer has been a key analyst in the hosting industry since its inception in the late 1990s. From his beginnings at Piper Jaffray where he developed and managed the VoIP (Voice-over-Internet-Protocol) industry’s primary market statistics, Schroepfer published a 270-page report on the dis-aggregation of communications which sparked his coverage of the Web hosting industry. He then joined Goldman Sachs as VP and senior equity analyst on the Internet Infrastructure Services industry during the time when Equinix, Loudcloud (now HP), and Webex (now Cisco) were executing their IPOs (Initial Public Offerings). In late 2000, Schroepfer founded, led, and later sold Tier1 Research, the leading specialist research firm on the hosting and data centre industry whose insights and data remain highly relevant.

“Having covered the hosting industry since its inception, and having strongly recommended Rackspace since 2001, I am excited to now become a Racker,” said Andy Schroepfer. “I have always said Rackspace will be more than just a leader in hosting, and I am honoured to join the 2,700-strong Fanatical Support team tasked with sustaining and evolving our leadership role as the IT value chain is recast.”

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Rackspace Hosting Announced That Leading Viral Video Advertising Agency, Keta Keta, Will Be Hosting Its Video Portfolio In The Rackspace Cloud

Rackspace Hosting (NYSE:RAX), the world’s leader in hosting and cloud computing, has announced that leading viral video advertising agency, Keta Keta, will be hosting its video portfolio and movie previews in the Rackspace Cloud.

Ronen Lefler, CEO, Keta Keta said: “Effectively showcasing our viral videos has become a real challenge as the amount of content that we have to stream has grown. Moving to the Rackspace Cloud has enabled us to showcase videos to a global audience without interruption. We chose Rackspace due to its focus on customer service and support, as well as the flexibility and efficiency of The Rackspace Cloud Files solution.”

As the viral video market continues to explode, with traffic increasing 178% over the last 12 months (Source: Econsultancy’s 2009 Internet Statistics report), Keta Keta needed to maximize opportunities across consumer brands by promoting its videos to a global audience. It launched a new corporate website in March 2009 to support this need and turned to Rackspace Hosting to provide a reliable and cost-effective hosting solution to stream multiple movies to over 100 different countries.

Brian Thomson, EMEA Managing Director at Rackspace Hosting said: “Hosting business critical applications in the cloud is something we do on a regular basis and we are delighted that Keta Keta has chosen us to support its corporate awareness drive. We understand the demands placed on websites by streaming rich media content and believe the cloud’s flexible, pay-as-you go structure makes it an ideal choice to meet these new media needs.”

Keta Keta, the viral video partner of ad:tech 2009, is an advertising agency with in-house creative, production, seeding and tracking departments. It has launched hundreds of successful viral video campaigns that have entertained and engaged people around the world for customers including LG, Fiat, MSN, L’Oreal and Orange.

About Rackspace
Rackspace’s portfolio of hosted services includes hosted exchange, managed hosting, dedicated serverscloud hostingvirtualisation and managed exchange.

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Rackspace Announced Its New Private Cloud Offering, Which Allows Customers To Run The Centrally Managed VMware Virtualisation Platform On Private Dedicated Hardware Environments

Rackspace Hosting (NYSE: RAX), the world’s leader in hosting, has announced its new Private Cloud offering, which allows customers to run the centrally managed VMware virtualisation platform on private dedicated hardware environments.

Private Cloud Offering

Rackspace recognises the demand from enterprises for a more flexible and scalable hosting solution. Although multi-tenant cloud solutions are very flexible and cost-effective, they are not always right for every segment. The Rackspace Private Cloud’s single-tenant architecture offers increased control and security, while still maintaining the scalability, flexibility and resource optimisation that make shared cloud offerings so compelling.

“Rackspace provides an excellent option for customers to take advantage of the cloud,” said Dan Chu, vice president, emerging products and markets, VMware. “Enterprises who purchase the Rackspace Private Cloud can count on the powerful combination of VMware’s industry-leading virtualisation platform and Rackspace’s reliable hosting environment and infrastructure.”

Rackspace Private Cloud is an evolution of its popular dedicated virtual server (DVS) offering within the managed hosting business unit. In the last year, revenue from virtualisation solutions has grown substantially, driven mainly by the increased flexibility, improved asset utilisation and lower capital and operating costs that VMware’s virtualisation provides.

“Rackspace is implementing a true hybrid hosting vision that allows customers to create a blend of the right hosting solutions – from a dedicated server, to multi-tenant cloud to specialised application hosting such as hosted exchange – each backed by our industry leading support. The Rackspace Private Cloud is one piece of the entire hybrid vision”, said John Engates, Rackspace CTO. “Computing is changing at a rapid pace, and customers require that we stay ahead of the curve to continue providing best-in-class offers. We view the Rackspace Private Cloud as having a large impact for our enterprise customers who need the flexibility, scalability, and reliability provided by VMware’s virtualisation, paired with the control and security of a dedicated environment. It is the best of both worlds for those enterprises looking to explore the benefits of external cloud solutions, without as much risk.”

About Rackspace Hosting:
As the world’s leader and specialist in hosting, Rackspace Hosting is changing the way businesses worldwide buy IT. Rackspace delivers computing-as-a-service, integrating the industry’s best technologies into a flexible service offering, making computing more reliable and affordable.

A trusted partner to companies of all sizes, Rackspace enables IT departments to be more effective. Rackspace is distinguished by its award-winning Fanatical Support, furthering the company’s mission to be one of the world’s greatest service companies. Rackspace featured in the top 30 of both the Sunday Times 100 Best Companies To Work For list and the Financial Times Great Place to Work Awards, 2008.

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Rackspace to host SaaS and the Cloud Seminar

Rackspace has announced it is to host the SaaS and the Cloud Seminar – a half day, best practices seminar which aims to reveal the key strategies and techniques needed to build a profitable Software as a Service (SaaS) business.

Taking place on 20 May at the Microsoft Campus in Reading, SaaS and the Cloud Seminar will feature Rackspace Hosting clients and partners discussing the key issues involved in building a successful SaaS business.

Speaking at the seminar will be a number of experts in the SaaS field, including Rackspace’s own Director of Strategic Alliances, Brian Garvey, and Director of Product Management, Simon Abrahams, Microsoft’s UK Lead for Partner Hosted Services, Martin Walker, and Anders Trolle-Schultz of SaaS-it Consult. Also speaking at the seminar will be Ivan Farneti, a partner at Doughty Hanson & Co. Technology Ventures, Piyush Shah, the CEO at Deltion and Hamish Edwards, Managing Director and Co-Founder at Xero.

Those attending the seminar will hear discussion on topics including how to make the move from on-premise to Software as a Service, how to fund an emerging SaaS business and the future for SaaS hosting in the cloud. Other subjects covered will include secure hosting for on-demand applications, how to develop a cost effective go-to-market strategy and tips on how to exploit social media techniques to build a community of loyal users.

The half day seminar will conclude with a Q & A session with all the speakers followed by a networking lunch, where attendees can question the speakers at the seminar individually and confidentially.

Those wishing to attend the SaaS and the Cloud seminar can find further details and register at www.rackspace.co.uk.

About Rackspace Hosting:
As the world’s leader and specialist in hosting, Rackspace Hosting is changing the way businesses worldwide buy IT. Rackspace delivers computing-as-a-service, integrating the industry’s best technologies into a flexible service offering, making computing more reliable and affordable.

A trusted partner to companies of all sizes, Rackspace enables IT departments to be more effective. Rackspace is distinguished by its award-winning Fanatical Support, furthering the company’s mission to be one of the world’s greatest service companies. Rackspace featured in the top 30 of both the Sunday Times 100 Best Companies To Work For list and the Financial Times Great Place to Work Awards, 2008.

Rackspace’s portfolio of hosted services includes managed hosting, hosted exchange, hybrid hosting and cloud hosting.

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