Tag Archives: broadband and phone packages

Plusnet Reveals Nine Out Of Ten Mums Rely On The Internet For Parental Advice

Plusnet has revealed that a staggering eight out of 10 (82%) mums rely on the internet for parental advice.

According to the survey* carried out by home phone and business broadband company, two in five (41%) mums say they do their weekly shop online to save time, with almost the same amount again (40%) banking online to avoid long in-branch queues. A massive 99% of mums spend up to four hours of their own ‘me time’ online each day.

The new generation of mothers are an internet-savvy audience with more than half (51%) researching their children’s homework online. Asking more than 3,300 mums, the study found that a quarter of mothers consider themselves as “networking mothers” who use online forums and other social media to get parenting advice. It is clear the internet has a big part to play in motherhood with well over a third of these networking mums (39%) finding it a vital resource when their child is ill and they need to look up symptoms.

It is not just parenting issues that these networking mums are clued up on, as half of those asked also liked the fact that while housebound with the kids, they can seek “adult conversation” from peers online through sites such as Twitter and Facebook.

Speaking about the survey results, Plusnet ambassador and Dancing on Ice Star Jennifer Ellison said: “It’s great that mums can find a quick way to get advice online when it’s needed. I personally really value being able to use the net to speak to my family when I’m away. Doing Dancing on Ice has made me realise how valuable something like video calls are – it’s fantastic to be able to see your little boy as well as talk to him on the phone. I’m also a big fan of online shopping – the last thing I want to do after a hard day’s training is go shopping – and I’d much rather spend any spare time with my family.”

The study conducted by Plusnet among the netmums community, also asked about favourite ‘mum moments’ in film and TV. Mother’s instincts struck a chord with this audience, with nearly a third (31%) voting for the most touching moment as that in the 2003 movie “Cheaper by the Dozen”, when Kate Baker, (played by actress Bonnie Hunt), sacrifices her career to care for her children at home. Meanwhile, Rachel Green from sitcom ‘Friends’ was voted the most admired mum character with more than a third (35%) of the results.

Jamie Ford, CEO of Plusnet said: “Through this study we can see how vital the internet is when you are a parent, in fact even us Dads are partial to turning to the net, especially for things like help with homework. With more and more people using the web for everyday needs Plusnet is committed to providing reliable and competitively priced broadband, perfect for family life.”

Via EPR Network
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Plusnet Blows Its Own Trumpet in New TV Campaign

Plusnet, the Yorkshire-based ISP, has announced it will return with a new TV advertising campaign in August.

To celebrate Yorkshire Day, the Sheffield-based home broadband provider will debut the first 30-second commercial during the ad-break of “Emmerdale” (ITV1) on Monday 1st August at approx. 19.15hrs. The campaign, planned and bought by Maxus, will again make use of Yorkshire values and will feature a straight-talking character named Joe. The new advert will also introduce Joe’s Dad who will enter the public’s TV consciousness on a ride-on lawn mower.

The campaign, which will run throughout the remainder of 2011, will promote the UK-based, 24/7 customer support from the broadband provider. With call centre support based entirely in the UK, Plusnet is one of few broadband and phone companies where all advisors are technically trained and do not work from scripts – a point of reverence that has seen Plusnet already pick up six awards and be highly commended 13 times across the industry for its product and services in 2011*. Later in the month, Plusnet will air a second advert in which audiences will be treated to a rendition of Kaiser Chiefs’ “Ruby” played by the Plusnet Brass Band. This 40-second commercial will run for four weeks promoting Plusnet’s great value.

Nick Rawlings, Commercial Director at Plusnet said: “We’ve always been proud of our Sheffield roots. Our customer feedback suggests the 24/7 availability of our UK operations is popular so, we wanted to convey our local and friendly approach in the new campaign.”

Shot on location in Ilkley and Ripon, the adverts have been created by Karmarama ad agency and directed by film and TV director, Steve Bendelack, whose work includes “The Royle Family”, “The League of Gentlemen”, “Little Britain” and “Randall and Hopkirk (Deceased)”. Both Karmarama and Steve worked together when Plusnet made its TV advertising debut in 2010.

Sam Walker, the creative lead on the campaign at Karmarama said: “We have developed an ad that would best exemplify Plusnet’s key differential – a UK call centre that is free to call, from a landline, at any time.

“We chose to use a local theme and convey the emotional benefits of helpfulness and community that stem from this whilst keeping the character of Joe and the sense of Yorkshire we had created in our previous advertising. We have introduced his Dad after he worked well in radio executions back in the spring.”

Via EPR Network
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