Tag Archives: broadband packages

Plusnet And “Go ON Sheffield” Help Hundreds To Get Online

Plusnet volunteers have assisted at a number of events around Sheffield city centre as part of ‘Go ON Sheffield’ which supports a nationwide campaign encouraging UK residents to get online.

A team of Plusnet volunteers have been busy helping out at several events across Sheffield as part of a UK campaign run by Race Online 2012, which aims to help offline residents take their first steps with computers and the Internet. In Sheffield alone, there are an estimated 95,000 residents* without Internet access.

Over 50 events were held throughout the City, at venues including Sheffield Town Hall, The Bankers Draft pub on Market Place, High Storrs School and Sheffield United Football Club, with volunteers from UK online centres, Heeley Development Trust, Plusnet and Sheffield University all assisting at the events.

The events catered for a wide range of people including those looking for work, wanting to get in touch with relatives all across the world or just wanting to learn more about the things they love. Betty Tilbrooke, 78, was one visitor who got online for the first time at the event held at Sheffield Town Hall. She said: “I’m sick of calling myself the invisible person because everything that’s interesting is on ‘www’. If I can do this, I can book my cinema and train tickets, and will even be able to order my groceries online if the bad weather comes again this winter. My daughter and son have been saying “Get online Mum!” for ages. If you don’t learn about computers, you’re going to be left behind.”

Plusnet, the broadband company with headquarters based in Sheffield, had 25 volunteers helping out at various events round the city centre. Katy Lomax, Head of Marketing at Plusnet, volunteered at the session held on Friday at the Bankers Draft in Sheffield City Centre. She said: “Even as someone used to being online, it’s not until you show someone the very basics of the Internet again that you realise how much it has impacted your own life. It’s really important that people who do know how to use it can help those who can’t, because without using the internet there is so much that you can’t do.”

Plusnet has sponsored the ‘Go ON Sheffield’ campaign and donated fifty free broadband packages so some of the new online converts can try their new found skills at home. The fifty packages will be given to those who could benefit the most from getting online at home with the winners being presented with their prizes at a celebration event being held at Sheffield United Football Club. The celebration event will also provide an opportunity to thank all of the volunteers who gave their time during ‘Go ON Sheffield’.

Helen Milner, Managing Director of UK online centres said: “‘Go ON Sheffield’ has been a really great way for us to engage with people in the locations they feel comfortable. The people that aren’t currently online are often resistant to formal learning environments so, by bringing the learning to them – in pubs, at football clubs and wherever they feel at home – we can break down these barriers and show them the real benefits being online can bring them.

“We wouldn’t have been able to run a campaign as big as this without the volunteers who came from all over the City, and they really made the campaign what it was. By working with Heeley Development Trust and volunteers from Plusnet, Sheffield University and all over, it really felt like we were bringing the city together for a really positive cause.”

Via EPR Network
More Internet & Online press releases

Plusnet Finds Out What Customers Really Want

Price, customer service and easy set-up – these are the three most important factors consumers use to help them choose a broadband package, according to a new survey from Yorkshire-based broadband supplier Plusnet.

Almost two-thirds (64 per cent) said price is the most important factor when choosing a home phone and broadband supplier. With this in mind, Plusnet is currently offering up to half price broadband for 12 months when new customers take its home phone service.

Additionally, 12 per cent said they would make a decision based on customer service and, finally, one in ten of those surveyed said the ease of setting up to a new service was the most important factor in choosing their provider.

Jamie Ford, CEO of Plusnet, said: “To many households, phone and broadband has become as important as gas and electricity. It is clear that people want a service that is value for money and at the same time easy to use. At Plusnet, we strive to give customers what they want; an honest, straightforward service at seriously competitive prices. In fact, if you find a better price for standalone broadband, we’ll match it.”

This month Plusnet will launch a new 0345 customer services telephone number, alongside their current 0800 offering. This means that not only can customers call free from UK landlines on 0800 432 0200, but the new 03451 400 200 number will be charged at normal landline rates and so can be deducted from inclusive minutes on a mobile phone plan.

For more information on Plusnet home phone and broadband, go to www.plus.net.

Via EPR Network
More Internet & Online press releases

No More Playtime: Children Spend Their Free Time Staring at a Screen Instead

A new generation hooked on digital content is shunning traditional playtime in favour of watching TV and surfing the internet, according to new research from uSwitch.com, the independent comparison and switching service. The report also reveals a high proportion of children using the internet and watching TV unsupervised in their bedrooms after being sent to bed, while an alarming number of parents have yet to set up the necessary control measures to protect them from viewing unsuitable content.

In a typical day, outside of school hours children spend an average of 1.4 hours online and 1.6 hours watching television. Not only does this mean that they are spending 3 hours a day staring at a screen, but it suggests that surfing the internet is set to take over from watching TV as the most popular children’s recreational activity.

But where does this leave old fashioned playtime, and are we creating a new generation of internet addicts? Children today have a plethora of digital distractions whether they are in the form of games consoles such as the Wii, or social networking sites such as Bebo, with traditional playtime all but lost. Worryingly, 29% of children now have a computer in their bedroom and almost two thirds (63%) of these use it before going to sleep. Similarly, nearly half (49%) have a TV in their room and 64% regularly watch this in bed.

Despite nearly a third (30%) of parents worrying about information or images that they have found their child looking at on a website or on TV, just 41% of parents always supervise their children using the internet and 11% never do. Over half of parents (55%) leave it up to their children to decide which websites to visit, based on either guidelines they have set or common sense.

Taking the issue of parental control extremely seriously, all major broadband companies offer filtering facilities in their broadband packages, usually for free, enabling parents to have more control over the information and images viewed by their children. Yet over a third of parents (34%) have not set up any filters or blocks on their home internet: 22% believe that it’s too time consuming, and a further 21% simply haven’t got round to setting it up. A third of parents (32%) are unaware of the parental control features available with their service.

Jason Glynn, communications expert at uSwitch.com, says: “In an age where engaging content such as on-demand TV will only increase the amount of hours our children spend online, we urge parents to contact their internet providers to see what controls are available to them. Speed and price should take second place to safety – but with most broadband services including filtering software for free, there really is no excuse not to take action.

“We fully support the measures being laid out by companies to help families tackle this issue, such as TalkTalk’s plans to classify websites with U, PG, 14 and 18 certificates. Our research shows that 8 out of 10 parents would back such a system.”

Via EPR Network
More Internet & Online press releases