COPENHAGEN, Denmark, Mar-28-2018 — /EuropaWire/ — Mono Solutions and Orange have partnered to help small- and medium-sized businesses (SMBs) in France with more digital services to grow their business. Orange, a leading telecommunications company, has chosen to use the Mono Platform to efficiently deliver data-driven websites and support the full customer journey of French SMBs.
As part of their strategy, Orange is looking to expand their digital services and ensure that their SMB customers benefit from the opportunities of the digital world. Websites are at the core of a digital product suite for SMBs and enable Orange, as a digital service provider, to help small businesses across France establish their own professional online presence and gain new customers. With website production previously dispersed across several platforms, Orange was in search of a new platform that could support the full customer journey of their small business customers, as well as efficiently and cost-effectively deliver websites at scale.
“Websites are a fundamental part of the digital world, and we knew that it was important to find an excellent website platform provider to make it easier to provide our SMB customers with a successful online presence now, and in the future.” says Philippe Manzano from Orange, “After a full evaluation, we’ve selected the Mono Platform to support the many facets of our business, including do-it-yourself (DIY) solution, do-it-for-me (DIFM) website services and e-commerce, and combined this with fulfillment services from Spotzer for high-quality results and customer satisfaction”.
As a leading website platform, Mono provides Software-as-a-Service (SaaS) solutions from professional websites to a fully-native e-commerce across a range of go-to-market models. Designed with the small business in mind, the Mono Platform is the ideal technology solution for Orange to consolidate its website business onto one platform, as well as efficiently build and manage thousands of websites at scale. Mono has also worked alongside Orange to ensure the availability of help resources in French for their for DIY users, as well as support for their fulfillment-based website services provided by Spotzer, who delivers bespoke digital marketing services.
“We are proud to announce the partnership with Orange, and take pride in being the chosen technology platform to help them advance their digital services by bringing data-driven websites to their small business customers. With the Mono Platform, Orange is able to meet their SMB customer needs in the DIY, DIWM and DIFM scenario. This highlights the flexibility and efficiency of our platform to deliver top-performing websites throughout the entire customer journey.” says Louise Lachmann, CEO at Mono Solutions