Tag Archives: people search

First Electoral Roll Update of the New Year

Tracesmart, providers of online Electoral Roll search tools, have announced the release of the first Rolling Register u p d a t e s of 2010. The company hold the edited Electoral Rolls f r o m 2003 onwards, with their most recent addition being 2010 Electoral Roll data, which was released in December. The new data will ensure that individuals using Tracesmart’s people search facilities will have access to the latest Electoral Roll information available.

The use of online Electoral Roll searches to find long lost friends and relatives has grown increasingly popular during the past few years. For providers of such services it is essential that they u p d a t e their Electoral Roll data at the earliest possible opportunity to ensure their customer’s searches are successful; Rolling Register data allows providers to do just that.

Historically, those eligible to vote could only add their details to the Electoral Roll once a year. However, since the introduction of the Rolling Register, people whose personal circumstances have changed during the year – for example they move home – are now able to register their new details onto the electoral database throughout the year. Tracesmart u p d a t e their Electoral Roll records with this information and in doing so, ensure those that use their people and name searchtools, get the results they need.

The Rolling Register u p d a t e s follow on f r o m last month’s loading of the Electoral Roll 2010 – an achievement of which the company are proud as they made 2010 electoral data available before their competitors. Paul Weathersby, Technical Director at Tracesmart, highlighted how this accomplishment benefited Tracesmart users,

“This year new Electoral Roll data was loaded into our systems in record time, providing our customers with access to some of the latest information available at the earliest possible opportunity. Loading new data swiftly significantly improves our customer’s tracing success rates, as it allows our address search and people search tools to provide the most up-to-date results available.”

In addition to loading new data regularly, Tracesmart also work hard to fill in any data ‘gaps’. The Electoral Roll opt-out rate has risen to 46% of eligible voters in the UK, a gap which could hinder tracing efforts – however Tracesmart minimises any impact by providing their customers with additional datasets to search.

“Our unique Tracesmart Register database is compiled f r o m various data protection compliant sources and currently holds 38 million records, which helps us to bridge the opt-out gap. We continue to source new data all of the time; our monthly Electoral Roll amendments via the Rolling Register is just one of the data acquisition projects which highlight Tracesmart’s commitment to providing customers with access to the most up-to-date information available.” Weathersby remarked.

Via EPR Network
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2010 Electoral Roll now available at Tracesmart

In addition to the Christmas festivities, the end of the year brings with it a period when local authorities make new Electoral Roll data available. As in previous years, Tracesmart lead the way, as they have already started incorporating the newly released 2010 data into their people search facility.

As the most up-to-date yearly snapshot of the UK’s adult population, the Electoral Roll is at the core of Tracesmart‘s people search service. There are two versions of the electoral database produced each year, the full Electoral Roll and the edited. Tracesmart utilises the edited version, together with a variety of other datasets such as directory enquiries and birth, death and marriage indexes, to make it as easy as possible for individuals to find relatives and friends.

Ensuring their customers have access to the most up-to-date data available has always been one of Tracesmart’s fundamental principles and loading Electoral Roll data at the earliest possible time is a key part of this ethos. Paul Weathersby, Technical Director at Tracesmart, explained further,

“Every year since Tracesmart formed, we have aimed to load the new edited Electoral Roll records earlier than the previous year, and ahead of our competitors. This year is no different and I am pleased to say that we have loaded new Electoral Roll records earlier than ever before, ensuring our customers have access to this important data at the earliest possible juncture.”

Now is the perfect time for Tracesmart customers to utilise the new 2010 electoral data within their searches as it can be used in an address search to update contact details in readiness for posting Christmas cards, gifts and party invites. Alternatively it can be used to locate relatives in time for a Christmas family reunion.

Commenting on the release of the newly uploaded Electoral Roll data, Owen Roberts, Tracesmart’s Communications Manager, remarked, “We hope the newly added Electoral Roll data will help make more reunions possible. Our researchers are already using it to great success and I am confident that the new data will benefit those gearing up for Christmas, who are looking to be reunited with loved ones.”

Tracesmart has added millions of edited Electoral Roll 2010 records onto their system and will continue to do so throughout December and January. It is anticipated that all of the edited Electoral Roll records for 2010 will be loaded by the end of January.

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Rise In Online People Searches In Time For Holiday Season

With Christmas fast approaching, many people start thinking about absent family members, and will look to the internet for help. Indeed, the rush to reunite with family and friends has already begun, with online people search providers, Tracesmart, reporting a marked rise in visitor numbers to their site.

Tracesmart celebrated their tenth year of tracing earlier this year, and with over 10,000 searches performed daily on their website the service goes from strength to strength.

The popularity of online self search websites has grown rapidly since the introduction of the edited electoral roll, and the growing trend in online searching has empowered people to independently locate individuals without the need to pay for a private investigator.

Even with limited information, it is now possible to use an address to locate a lead as part of a search as Tracesmart provides an address search facility. This is particularly helpful if someone already has a street and house number, but isn’t sure if the person still lives there. Additionally the free postcode search function is especially useful for this time of year as it can be used to update old address details, so that items aren’t unnecessarily delayed at the postal sorting office.

Tracesmart has an experienced customer service team, available all day and late into the evening to offer support and advice to novice tracers. Commenting on this surge in demand, Sarah Lawrence, Tracesmart’s Customer Services Manager, noted, “We are receiving lots more enquires this month, which is not unusual for this time of year. As always my team and I are fully prepared to deal with the amount of searches and transactions that are being carried out on the site. We hope and aim to be able to assist in reuniting as many friends and families as possible this month, to make their Christmas even more special this year.”

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Tracesmart Bolster Their Database

Tracesmart, the online people search providers, have announced the addition of 100,000 rolling register updates for their tracing website. The new records will further assist customers when performing their online searches, delivering added accuracy to the Tracesmart facility. The new electoral roll data consists of individuals who have moved home or changed other details during the past month and have contacted their local authority to register their change of circumstance. The annual canvas of the UK population is undertaken during October every year, offering households the choice to opt out of the electoral roll if they wish. The option has given people the freedom to decide if their information is to be kept in the public domain, or only made available to those within local authority or credit reference agencies.

The number of people choosing to opt-out has risen since the opportunity was introduced in 2003, however the electoral roll continues to document millions of people and in 2009 the total amassed was 25 million records. Paul Weathersby, Tracesmart’s Technical Director, explains that although this number is lower than previous years, he is confident that the company’s unique Tracesmart Register fills in the gaps, strengthening the database. Weathersby commented, “We were the first website to publish the monthly updates, and we know from listening to customers that this has benefited them greatly. The fresh data we upload monthly is in addition to the Tracesmart Register, which is a database of data compliant sources.”

The Tracesmart Register has 250,000 new record uploads every month, and the extra rolling register monthly additions bolster the websites positioning as the premium name search facility.

“We pride ourselves on the information we hold, and invest in the most current data available to us. This provides our customers with the best possible chance of a successful address search to find relatives or friends,” said Owen Roberts, Tracesmart’s Communications Manager.

Anyone who moves or changes their details is encouraged to contact their local authority or visit the website About My Vote to register or update their details.

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Tracesmart Won The South Wales Chamber Of Commerce Excellence In eBusiness Award For 2009

The Cardiff based people search specialists, Tracesmart, have won the South Wales Chamber of Commerce Excellence in eBusiness award for 2009. The award was presented to Tracesmart by the distinguished journalist and television personality, John Sergeant at a glittering ceremony and dinner to honour the best in Welsh business. The event was the culmination of the Chamber’s Business Week in Wales.

Following 10 years of growth, investment and continued technical advancement, Tracesmart has developed one of the UK’s leading people tracing facilities. Utilising a range of consumer datasets, including the continuously updated electoral roll, the online resource delivers an intuitive tracing service to the general public.

The web based facility offers, amongst a multitude of functions, an address search feature, affording consumers an easy to use resource to find relatives and friends. The facility has, over the years, helped reunite thousands of families and friends, whose stories have often attracted media attention.

Mike Trezise, Tracesmart’s Managing Director commented, “We are delighted to have won the Chamber of Commerce Excellence in eBusiness award, it’s a notable mark of distinction and a tribute to the work we do at Tracesmart. We constantly strive to develop and improve our online services, and it’s great that our work has been recognised.”

Tracesmart’s Communications Manager, Owen Roberts added, “The South Wales Chamber has built up an excellent reputation within Wales and has firmly established itself as the nation’s most prominent business support organisation. We are proud to be associated with the Chamber and are extremely pleased to have won the award. The company has changed and grown significantly over recent times and we are now reaping the benefits of our hard work.”

Tracesmart will now receive automatic entry to the British Chambers of Commerce national awards.

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People Search Website Receives Traffic Surge

Following the first episode of the new series of ‘Who Do You Think You Are?’, Tracesmart, leading providers of online people search tools, experienced a significant surge in visitors to their site. It would appear the programme has inspired viewers to research their family tree, in which Tracesmart can play an important role.

Over 10,000 people searches are conducted daily on the Tracesmart website, which helps people to find relatives and friends.The site provides people tracing and research tools, such as their address search tool, which are driven by a multitude of databases which cover recent history. Whilst users cannot research historical data such as census records, which are a useful resource for genealogists, they do provide a link to some of the most powerful resources for family tree research – living relatives.

Many people in the UK have lost touch with family members or have distant relatives who may hold the key to unlocking their family history, and Tracesmart has long been used to aid amateur genealogists in their quest for knowledge. Providing access to information such as current and historic Electoral Roll records and Birth, Death and Marriage Indexes, Tracesmart can be utilised to locate relatives that could provide vital links to the past.

The BBC’s ‘Who Do you Think You Are?’ series has raised the profile of genealogy. The first episode of this new series aired on Wednesday 15th July at 9pm and featured Davina McCall, who traced her French and English roots. It was following this broadcast that the Tracesmart website received an influx of visitors. Owen Roberts, Communications Manager at Tracesmart, comments on the role the company has to play in family research,

“Living relatives can often provide gems of information about a family’s history but, unfortunately, family members can often lose touch with one another. It is at this point that the genealogist will turn to us to help them locate those relatives they have lost contact with.

In addition to our online search facilities, we also have an experienced team of researchers who can offer advice to those who have lost contact with a family member – my advice to anyone who is searching for a relative is get in touch with us!”

This series of ‘Who Do You Think You Are?’ continues for another 5 episodes, with the forthcoming episode featuring Radio 1’s Chris Moyles.

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Tracesmart application usage swells on Facebook

Tracesmart’s new Names Directory has seen a dramatic increase in users, predominantly within social network site Facebook where the directory is accessed via the “My Name application. The facility, which was launched in December, enables users to discover statistical and geographical information relating to their name. The database contains 1.5 billion names from the electoral roll 2000-2009 and the application is free to use within Facebook or via the Tracesmart website.

Tracesmart are extremely pleased with the response to their new online search tool, We have been very encouraged by the feedback from individuals who have used the Names Directory, says Owen Roberts, Communications Manager for Tracesmart. We believe a third of our consumer traffic is directly attributed to this new search function, it’s great that the application has become such a popular tool.

tracesmart

The United Kingdom has a wide range of different and unusual names from all over the world, and these will inevitably appear on the lectoral roll. An increase in the popularity of genealogy has resulted in many new researchers getting familiarised with the diverse spelling of similar sounding names. Commenting on this, Sarah Lawrence – Tracesmart’s Customer Service Manager noted, “This new database seems to fascinate many people. It offers help for those trying to find relatives and friends as it can assist with the spelling of names essential to get the spelling right when conducting a people search“. Tracesmart’s Names Directory also lists alternative spellings, helping researchers with often difficult names.

However, the most common reason for using the Names Directory is to explore how popular an individual’s name is. The database ranks the names in order of popularity; it will also predict how many other people in the UK have the same name and display their possible location.

Tracesmart is currently developing additional systems that will improve the visitor experience, and increase the profile of family research to a wider audience.

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People search company offer Father’s Day gift

Tracesmart, the online people search providers, will be joining in the Father’s Day celebrations on 21st June this year, by helping families to find relatives. Tracesmart are offering visitors the chance to win a £100 Marks & Spencer gift card to put towards a reunion party, if they find their missing family member using the Tracesmart database.

Last year, the company ran a hugely successful ‘Missing Person’ campaign, and researchers at Tracesmart were able to reunite more than one hundred individuals. A number of those who contacted Tracesmart for assistance are now in contact with their fathers or children. They will be looking forward to Father’s Day this year, and spending the day together for the first time. Tracesmart’s campaign will aim to raise the profile of online searches and demonstrate how simple people searches can be, as Owen Roberts, Tracesmart’s Communications Manager commented,

“Here at Tracesmart, we realise that some people will need extra encouragement to kick start their search. So we want to offer our full support and assistance to those people who are constantly putting off this important trace, which could change their lives.”

One of the families Tracesmart recently reunited after 30 years apart was Debra and her father Daniel. Debra’s parents were young when they had her and her brother, and must have found it difficult as the marriage dissolved and Debra’s mother took her young family to Scotland. After years of wondering how to find her father, Debra found Tracesmart online. Debra contacted the Missing Person campaign team and asked for help to find her father, who she had not had contact with since she was two years old. She filled out a form, and included all the information she knew about him. The initial people search found no definite results, as her father’s name is not unusual. The researcher decided to find Daniel’s siblings, so a birth search was conducted and a sister, Lucy, was found. It was necessary to perform a further search, using marriage records to find Lucy’s married name. The contact details for Debra’s aunt were then located via an electoral roll search. Debra subsequently wrote a letter to her aunt, and within days she heard a response.

The family have now been reunited and Debra says “I love being able to talk to my Dad now, and he is glad that I found him, so thank you Tracesmart, as I couldn’t have done it without you.”

The Father’s Day campaign kicks off on Thursday 21st of May, with the winner of the £100 Marks and Spencer gift card being chosen on Wednesday 17th June and the result being announced the following day.

Please be aware that the names of the people mentioned in this story have been changed at their request.

About Tracesmart

  • Owen Roberts – has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises public awareness of the company through various media driven PR campaigns.
  • Tracesmart Limited – Since the launch of its website in 2004, Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools. www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.

Online People Search Company Sending Out the Right Message

Tracesmart private customers will receive a new look newsletter from the online people search website this month, as a result of a revamped email marketing campaign. The online tracing facility has enjoyed continued growth since the website launched in 2004, with approximately 10,000 trace and address search requests performed every day.

The company has helped to reunite thousands of families and friends, many of whom may not have had contact for several decades; a large proportion are found instantly through a simple electoral roll search. Tracesmart has simplified the tracing process, taking the hassle away from family researching, which can quite often be daunting for new users.

“The customer service team here at Tracesmart assist visitors with different enquires ranging from an in-depth trace to a straightforward postcode search,” Sarah Lawrence, Tracesmart’s Customer Service Manager explained. “We hope this new look newsletter will stimulate many customers who may have abandoned their people search, to come back and try again, after all, our database is updated every day.”

The new look email, which will be distributed to all subscribers, includes news stories and tracing tips to help individuals conduct a successful people search. The ever changing facets of marketing practices have seen a shift in the way companies communicate with their customers. Tracesmart has implemented many of the industry standards with the aim of attracting new visitors and increasing the popularity of family tracing.

Tracesmart historically corresponded with customers both through the post and via email, but are reducing the use of surface mail wherever possible. The people search specialists are eager to meet green guidelines and reduce their carbon footprint in line with government targets. “Tracesmart are working closely with ‘E-shot’, an email marketing company, ensuring correct procedures are implemented and employed,’ commented Owen Roberts, Tracesmart’s Communications Manager. “They have over ten years e-marketing experience, and we are confident that Tracesmart will benefit enormously from this new campaign.”

    About Tracesmart

  • Sarah Lawrence boasts over 17 years experience in the field of customer services and satisfaction. In her role at Tracesmart Consumer she ensures the smooth day to day running of the customer services team.
  • Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises public awareness of the company through various media driven PR campaigns.
  • Tracesmart Ltd – Since the launch of its website in 2004, Tracesmart Ltd has established itself as one of the UK’s leading providers of online people tracing tools.www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.

Tracesmart Share Their Success On BBC Daytime Show

Following the conclusion of the second ‘Missing Live’ series, Tracesmart can look back on a job well done as they once again volunteered their services to the production company, offering their people search facility and further providing case study examples for the program.

The BBC 1 early morning broadcast raised awareness of the nation’s missing people, making live appeals for individuals to come forward with information. Tracesmart were more than happy to assist and the online people search company made two separate live appearances during the series, which was viewed by over 1 million people daily.

The programme makers, Leopard Films, work closely with the police and the charity Missing People, to report on cases that require the help of the general public. Some cases have been open for many years; others that were featured involve people who have vanished very recently. Viewers are urged to contact the helpline with any information that may help find those that have disappeared.

Last year, the program introduced heart-warming stories involving families that have been reunited after a considerable time apart. As specialists in this field, Tracesmart were invited back for the second year running to discuss how to find relatives and friends. As Tracesmart’s lead family researcher, Louise Hewlett was interviewed by the BBC’s Rav Wilding on the subject of people tracing, further adding a brief introduction to online family searching using the electoral roll.

This year, a reunion transpired that involved a viewer of the first series – Julie Cook wrote to Missing Live, asking for help to find her cousin, Clement Jackson. The letter she wrote was given to Hewlett live on air, with the hope that Tracesmart could help trace Clement. When Louise returned to the office and performed a name search on the Tracesmart system, she located him immediately. Ms Cooke was ecstatic and also relieved to hear that Clement had been located, after searching for him for nearly 40 years.

Louise commented, “It was lovely to meet Clem and Julie in the studio. It’s rare for me to meet the families we are able to help through our online people search facility, so I was delighted to be able to share the experience with them. They were both very grateful toTracesmart for reuniting them, and could not believe the trace was completed after a single name search.”

Owen Roberts, Tracesmart’s Communications Manager added, “There is no doubting the importance of this series, it’s vital to highlight the plight of the missing, and it’s great that we at Tracesmart can help as much as possible. We do hope the BBC will re-commission another series.”

About Tracesmart
Tracesmart Ltd – Since the launch of its website in 2004 Tracesmart has established itself as one of the UK’s leading providers of online people tracing tools. www.tracesmart.co.ukcombines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.

Louise Hewlett is a driving force in Tracesmart’s Missing Person’s campaign and has been tracing people for 3 years. Louise has previously appeared on BBC1’s Missing Live programme to discuss tracing and various successful reunions.

Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises the public awareness of the company through various media driven PR campaigns.

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UK’s Leading Online People Search Facility Establishes A New Affiliate Marketing Campaig

Tracesmart, the UK’s leading online people search facility continues to go from strength to strength despite the economic conditions, as the company sees year on year growth approaching 25%. Tracesmart provides a quick and easy way to search the electoral roll to conduct an address search or people search and thousands of their customers have been able to find relatives or long lost friends using the service.

This week Tracesmart will launch its new affiliate program whereby partners or affiliates will promote the company’s service by way of banner advertising on their respective websites and receive commission based on sales attributed to their banner link. The aim is to attract as many websites as possible to sign up to the program to increase the company’s brand awareness and drive traffic. It will, in addition, generate income for our affiliate members, as leads are converted into sales.

Matthew Hopkins, Tracesmart’s Internet Marketing Executive and Affiliate Manager commented, This affiliate program is an important development for our people search, address search and electoral roll search facilities. This project will help deliver my key objectives over the next twelve months and we are hopeful of witnessing further sales growth from our online people search service.”

Hopkins added, “Following exhaustive research, online marketing company, Deal Group Media or ‘DGM’ were chosen to deliver and administer the project on our behalf. DGM is probably the UK’s most experienced affiliate network, specialising in affiliate and search engine marketing. It’s important to get the right partnership in place to manage such a key program as this.”

The internet has become a far bigger proposition nowadays, becoming a key consumer authority, a means of discovery, research, reference, discussion and help. For many, the internet is now the first port of call for many activities including people searching and genealogy and Tracesmart are proactively tapping into it.

Affiliate marketing has become an essential channel for driving customer growth. As broadband penetration and consumer online spending continues to rise, so does the importance of a successful affiliate program. The online sector is changing dramatically as traditional TV and radio revenue declines. The online medium is taking the lead as a new generation of consumer is emerging, influencing the significance of affiliate marketing.

Owen Roberts, Tracesmart’s Communications Manager stated, “We are confident that the affiliate program will significantly add value, to help promote our services, generate brand awareness, and increase traffic to our online people search facility, and ultimately boost sales. It’s an exciting period for us at the moment.”

  • Tracesmart Ltd – Since the launch of its website in 2004, Cardiff based Tracesmart has established itself as one of the UK’s leading providers of online people tracing tools. www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.
  • Matthew Hopkins has been working within the field of Internet Marketing since 2002. He is currently responsible for driving high volumes of traffic to the Tracesmart website through SEO, PPC and Social Networking. Matthew has now taken on further responsibility as the Tracesmart Affiliate Manager.
  • Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises the public awareness of the company through various media driven PR campaigns.

Tracesmart have launched their new ‘Success Stories’ campaign

Tracesmart have launched their new ‘Success Stories’ campaign which appeals to users of their tracing services to provide the company with tales of successful reunions. The stories will be published on Tracesmart for visitors to read and be inspired by – it is hoped that by reading other people’s experiences, those looking to find relatives or friends will be encouraged to conduct the search. Individuals whose stories are s e l e c t e d to appear on the site will be provided with a prize for allowing Tracesmart to publish their story.

Success Stories is the second Tracesmart campaign which aims to raise awareness of how simple it can be to locate lost friends and relatives. Last month, Tracesmart concluded their ‘Missing Person’ campaign, which ran for a year and climaxed with a reunion between two sisters after more than 40 years apart. However, whilst the two campaigns share common objectives, they utilise different means to achieve their goals; the Missing Person campaign saw Tracesmart researchers locate missing loved ones; the Success Stories campaign will be driven by successful reunions supplied by members of the general public, who used Tracesmart people search tools to trace their lost loved one. Louise Hewlett, Communications Executive at Tracesmart, explained how the campaign will work,

“When people log on to the Tracesmart website they have access to an abundance of useful information such as current and historicElectoral Roll records, and birth, death and marriage indexes, which, coupled with our intuitive tracing tools such as the address search, allow users to find relatives and friends quickly and simply.

By publishing reunion stories which were facilitated by Tracesmart, but ultimately achieved by a Tracesmart user, we will highlight how easy it can be to locate someone you have lost contact with.”

Tracesmart have a lot of confidence in Success Stories, due to the success of the Missing Persons campaign. As well as being received well by the general public, the media also embraced the idea. In addition to being featured in a variety of newspapers up and down the country, reunions that were made possible by the campaign also featured on the BBC’s ‘Missing Live’ programme and ITV’s ‘Alan Titchmarsh Show’. Owen Roberts, Communications Manager, commented on how this historic success bodes well for the Success Stories campaign,

“The Missing Person campaign really struck a chord with both the general public and media alike; this helped us considerably in our mission to raise awareness of how easy it is to trace a missing loved one.

I believe that the Success Stories campaign will be even more popular, as it will highlight how simple it is for real people to locate lost loved ones themselves.”

    About Tracesmart  

  • Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises the public awareness of the company through various media driven PR campaigns.
  • Louise Hewlett is the driving force behind Tracesmart’s Success Story campaign and has been working in the field of tracing and communications for 3 years. Louise has previously appeared on BBC 1’s Missing Live programme to discuss tracing and successful reunions.
  • Tracesmart Limited – Since the launch of its website in 2004, Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools.www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people

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Popular ITV chat show uses one of Tracesmart’s many success stories as a feature on their Xmas show

Once again Tracesmart has helped to reunite a brother and sister. They were, until now, apart for more than forty years and the story is made even more special as ITV picked up on the successful trace, and helped organise a special surprise reunion for The Alan Titchmarsh Christmas Show. Tracesmart are a formidable force in the people search arena and have assisted numerous media channels with heart warming reunion stories similar to this. The show is to be broadcast at 6.30pm on Sunday 21st December.

Originally, Dave Bower from Australia contacted Tracesmart asking for help to find his sister, who was sadly separated from the rest of the family nearly forty years ago. Linda, his sister was found to be living in Eastbourne, which meant that Dave and his wife and sons had a very long way to travel. The reunion was made possible by ITV who were themselves looking for families to reunite and surprise for The Alan Titchmarsh Christmas special.

Tracesmart has helped thousands of families to find relatives and assisted the public in their people searches. Visitors to the website can search people using the current 2009 electoral roll. Many of those who subscribe to the website will be looking to find relatives who they may not have seen for a decade or more. A simple address search can sometimes result in a match being found instantly, other searches may take a little longer, for instance, if the subject has moved out of the area or has changed name. Tracesmart has a dedicated customer service team and an online instant messenger support, which is free to use, both helping to make the search to find relatives less stressful.

Louise Hewlett, who assisted with the surprise reunion said, “We were delighted that ITV wanted to help reunite one of our success stories. Without their help the reunion between the siblings may have taken a lot longer, when considering the cost of flying and the distance between them.”

A great deal of interest has arisen from various stories that Tracesmart has helped orchestrate, and this has further raised public awareness of how easy it is to perform a people search and ultimately find relatives or friends. Owen Roberts, Tracesmart’s Communications Manager was keen to comment on the good publicity, “The main purpose behind the campaign is to help people find relatives and share their story with different media agencies. This has resulted in many more people finding the special person in their life, and possibly being able to spend their first Christmas together in many years.”

Contact Details:

  • Louise Hewlett is the driving force in Tracesmart’s Missing Person’s campaign and has been tracing people for over 2 years. Louise has previously appeared on BBC 1’s Missing Live programme to discuss tracing and one of her previous successful reunions.
  • Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises the public awareness of the company through various media driven PR campaigns.
  • Tracesmart Limited – Since the launch of its website in 2004 Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools. www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people

Tracesmart visitors will be first to access new Electoral Roll Search 2009

Cardiff based company Tracesmart, is the first online people search facility to make the 2009 edited Electoral Roll available to the general public. To ensure their customers have access to the most up-to-date records available, Tracesmart has uploaded the new electoral data in record time this year, easily out-manoeuvring the competition and significantly benefiting their loyal customer base.

 

The Electoral Roll plays a pivotal part in assisting people who are looking to find relatives or friends that they have lost contact with. As the most accurate annual snapshot of the UK adult population available, the Electoral Roll is one of the foundations on which Tracesmart’s people search facility is built.

When a trace is conducted using one of the Tracesmart websites many tools, such as the address search or friend finder, the results provided are collated from various sources, now including Electoral Rolls from 2003 to 2009 and the company’s unique Tracesmart Register. Visitors to the site can choose which datasets they query during their trace, or alternatively they may choose to search through all available records. The new Electoral Roll data sits alongside the previous years and Tracesmart customers can choose to only search the most current electoral roll search if they so wish.

Paul Weathersby, Technical Director, commented “Being the first online tracing facility to provide 2009 electoral information reinforces our commitment to provide the most up-to-date and accurate data. We continually strive to ensure that our customers experience high positive result rates when attempting to locate someone, the accuracy of data an individual has access to when tracing can make all of the difference”

To maintain the accuracy of the new electoral data, Tracesmart will be refreshing it on a monthly basis from January 2009 with Rolling Register updates. Amendments made through Rolling Register updates amount to almost 150,000 records per month and ensure that electoral information supplied by Tracesmart is as accurate as possible.

Highlighting the importance of the Electoral Roll in tracing, Tracesmart’s Managing Director, Michael Trezise noted, “Tracesmart’s main priority is customer satisfaction and that means we have to acquire and provide the highest quality of data. This provides our customers with the confidence that the results they obtain are current and correct. My roots are in tracing and I appreciate the provision of accurate data is key – this is the reason why we want to be the first to offer the new records.”

  • Tracesmart Limited – Since the launch of its website in 2004 Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools.www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.
  • Uploaded Records – An initial 5 million edited 2009 Electoral Roll records have been uploaded. Millions of additional edited Electoral Roll records are due to be added on a weekly basis with full coverage envisaged by the end of January 2009. Paul Weathersby – Tracesmart’s Technical Director, Weathersby is the driving force behind the development and production of Tracesmart’s suite of web-based services, and manages and directs their experienced IT team.
  • Michael Trezise – is the founder and Managing Director of Tracesmart. With over 25 years tracing experience his unrivalled knowledge provides the company with a distinct competitive advantage.

Tracing Specialists Add Millions Of 2009 Electoral Register Records To Their Database

Tracesmart, renowned for supplying companies with data cleansing and debtor tracing solutions, have announced that they have uploaded 2009 edited Electoral register records to their database. The records have also been integrated into their Tracesmart Corporate product suite to provide their customers with access to the most up-to-date electoral information available – making them the first supplier of online people tracing services and identity checks to do so.

The definitive annual snapshot of the UK electorate, the Electoral register has two formats – the full version which is utilised to facilitate voting and credit reference checks; and the edited Electoral register which is commercially available and employed by many companies to trace people, cleanse consumer data and verify individual’s identities in know your customer exercises.

Commenting from their Cardiff Bay headquarters, Paul Weathersby, Technical Director at Tracesmart, notes how the loading of the 2009 electoral records onto their database has been their quickest to date,

“This year the process of adding electoral data to our system has been the swiftest and most efficient in company history. We have significantly improved on our strong track record by loading the data earlier than we ever have – this has been possible through both considerable expansion of our IT team throughout 2008 and an enhancement of our data collection process.”

Edited Electoral register records are a key component in both identity checks and tracing exercises as they contain both the name and address of UK citizens – essential pieces of information if you need to identify or locate an individual. The prompt release of 2009 edited Electoral register records demonstrates one of Tracesmart’s key philosophies – that their clients should be able to access the freshest data at the earliest opportunity, as Mike Trezise, Tracesmart’s Managing Director, explains,

“Electoral records play a key role in all of our services – especially in our online tracing resource and our electronic identity verification tool. As such we acquired Electoral register 2009 records at the earliest possible time to ensure that users of our services have access to the most up-to-date information available and obtain the highly accurate results that they require.”

To maintain the accuracy of the 2009 Electoral register data they hold, Tracesmart will be refreshing the records on a monthly basis from January with Rolling Register updates – equating to some 150,000 amendments per month.

  • Tracesmart Limited – was formed in 1999 and supplies a diverse range of consumer data cleansing, identity check and tracing tools to a wide variety of industries. Their client base ranges from SME to Blue Chip, who are all recipients of bespoke solutions, built around their specific needs.
  • Uploaded Records – An initial 5 million edited 2009 Electoral register records have been uploaded. Millions of additional edited Electoral register records are due to be added on a weekly basis with full coverage envisaged by the end of January 2009.
  • Paul Weathersby – Tracesmart’s Technical Director, Weathersby is the driving force behind the development and production of Tracesmart’s suite of web-based services, and manages and directs their experienced IT team.
  • Mike Trezise – is the founder and Managing Director of Tracesmart. With over 25 years tracing and fraud analysis experience his unrivalled knowledge provides the company with a distinct competitive advantage.
  • Rolling Register – The Rolling Register is a monthly Electoral register update, it allows people whose personal circumstances have changed during the electoral year (moving home etc…) or who forgot to register in time, the opportunity to join the Electoral Roll and retain their right to vote.

Tracesmart Recently Assisted A Remarkable Trace Involving A Son From Colwyn Bay In Search Of His Long Lost Dad

Michael Taylor had never met his father, David, until they were reunited for the first time last week. The father and son met each other on Michael’s 25th birthday, making the occasion even more special. Michael initially contacted Tracesmart in response to the company’s Missing Person Campaign which has been running since March, and has helped to reunite many other families in time for Christmas.

The campaign has seen a mixture of family circumstances; all involving people looking to find relatives, many with no idea of how to perform an electoral roll search. Tracesmart has a dedicated team of researchers, each working individually on a search, providing excellent support for those hoping to find relatives. Michael had thought about searching for his father for many years, and especially since he recently became a father himself. He had never attempted a people search before and was unaware how to find relatives using the internet, but he was able to provide enough information to the researcher, who in turn found a positive match instantly through Tracesmart’s simple to use people search. Mr Dibben confirmed his details with the researcher, and was overjoyed to hear that Michael was trying to find him. The reunion was made even more extraordinary as Michael and David were found to be living in the same town, only two miles apart! Michael commented “I’m still in shock, I’ve been walking around town all these years, and my Dad may have passed by many times. We now meet up regularly and are planning to spend out first Christmas together, which is going to be fantastic.”

Tracesmart aims to raise awareness of how easy it can be to be reunited with a missing person, and hope that new visitors will log on and try for themselves. Many will be missing a family member or friend this Christmas, which, in a large number of cases can be avoided through an instant people search or address search to check the details are up to date.

“We at Tracesmart are delighted to have helped Michael, and to be involved in reuniting many other families and friends, and especially at this time of year, when Christmas celebrations will highlight the importance of finding those who are missing. We hope to assist even more visitors to find relatives this year and hopefully make this festive season extra special,” added Owen Roberts, Tracesmart’s Communications Manager.

Via EPR Network
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Missing person Blog to be launched by Gill Whitley in collaboration with Tracesmart with the aim of helping reuniting people with their loved ones

Tracesmart is to launch a new website on behalf of ‘Searching for a Memory’, a voluntary tracing service run by Gill Whitley. The organisation is sponsored by Tracesmart, the leading online people search facility, and consists of Gill and a team of three other tracers working from home; their aim is to help find relatives or friends for people who have no idea where to start.

Gill, the founder of the service, has been tracing families since 1998 and since then has helped thousands of people hoping to find relatives. The new blog style website will allow visitors to share with Gill as she posts her success stories, and post comments or questions live on the site allowing her to reply personally.

The blog has been created as part of the collaboration between Tracesmart and the ‘Searching for a Memory’ team, an alliance which began early in 2008, and has been flourishing ever since. The union was formed with the aim of becoming an exceptional team in the people search arena, mixing the experience of the research team together with Tracesmart’s extensive online people search facility. Tracesmart’s Missing Person campaign launched in February of this year, with the intention of raising the profile of its vast electoral roll search facility, resulted in countless enquiries and in some cases, the information offered by the person searching was very limited, consequently it became beneficial to refer the trace to Gill and her team.

Gill commented, “I started Searching for a Memory in recognition of my late mother-in-law, who had been estranged from my husband for 34 years. I found her 11 months before she died, and thought as a tribute to her I would continue tracing to help other people find their loved ones. Over the years I would like to think I have had a great deal of success. I have used various resources during this time, but none better than Tracesmart’s excellent online address search and people search facility.” Gill added, “The facility makes tracing so much easier compared to the earlier days and can very easily be used by anyone.”

Tracesmart’s Communications Manager, Owen Roberts, commented, “The ‘Searching for a Memory’ website has been created by our in-house technical team to help Gill, we are very pleased to be able to facilitate and help Gill and her team because of the excellent voluntary service they provide. I anticipate many people will interact with the new website, and enquire with Gill for help with any Missing Person search, with the hope people will also share their success stories or questions with each other on the blog.”

  • Gill Whitley – Gill is an experienced tracer and has successfully reunited thousands of individuals through her Searching for a Memory project. Her association with the weekly Missing and Found column is published each Saturday in the Daily Mail.
  • Owen Roberts has worked in the creative, advertising and communications industries for over 25 years and is the voice of Tracesmart. Heading up the communications team, he raises the public awareness of the company through various media driven PR campaigns.

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Tracesmart Continues To Expand Technical Team

November signals the beginning of a new career for some, as Tracesmart announce further expansion of their IT workforce. The technical department, based at their waterfront headquarters in Cardiff Bay, has recruited three new team members as a result of escalating workloads arising from increased demand for their people and name search services.

Tracesmart has continued to invest heavily in their product range following the acquisition of the 2008 Electoral Roll in April, and visitors to the site can now access close to 300 million records. These enhancements have been a resounding success as the website has seen a sharp increase in visitors – prompting the company to expand their technical team. The IT department has recruited two web developers and a software analyst; the primary role of the web developers will be to improve and expand the range of services on offer and assist in the maintenance of existing tracing services; the software analyst will work on the planning and production of specifications for all new products, developing bespoke product ideas for their ever expanding portfolio.

The team is headed by Technical Director, Paul Weathersby, who as well as producing and developing Tracesmart‘s flagship people search facility, has established a committed and extremely competent IT department. Weathersby comments, “We are growing as a company and experiencing an influx of new customers, so we need more IT staff to maintain our high level of service. We are always looking for new ways to enhance our customers experience through value added services that complement our existing product range and to facilitate this it is necessary to expand our technical team.”

Further to developing consumer services, the new recruits will also be working on Tracesmart‘s corporate service suite. The new employees are part of a recruitment drive that has already seen the company double in size in the recent months, with numerous departments continuing to expand their workforce to handle the ever increasing demand for their services.

The growth of the company has been endorsed by Tracesmart’s Managing Director, Michael Trezise, who comments; “The rapid rate of recruitment throughout the last year can be attributed to the continued growth of our key products and services, and heightened media interest. Tracesmart continues to be the leading suppliers of tracing services to consumers and businesses alike; from customers needing a simple address search or a missing person search, to large financial institutions requiring assistance with data cleansing or asset reunification projects; the range of services we provide are endless.”

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Online People Search Provider Improves Customer Service Following OSIS License

Tracesmart, a major leader in online electoral roll search facilities, announced they have been granted the licence to hold the directory enquires database in house and have fully integrated it into their services. The database, also known as OSIS, has already been incorporated into their online people search facility and is housed within their secure data centre. The list contains all listed telephone numbers in the UK and will improve the speed at which people can obtain telephone numbers for a missing person such as a lost friends or relatives.

Previously British Telecomm was the only organisation to hold a database of phone listings, with the exception of other licensed phone operators. This meant that many residential numbers were being left out, and as a result it was decided that changes were needed. In 1999 a subdivision of BT, The Directory Solutions Unit (DSU) was set up as an independent body to oversee the collection of listings from numerous sources including BT, cable companies and mobile phone providers. To date the DSU oversee OSIS and provide database licence holders a daily file update of between 30,000-100,000 new, deleted or amended records.

This daily update of OSIS information means that the Tracesmart system will have improved performance – as such telephone listings offered to Tracesmart’s customers carrying out an address search will be guaranteed. Paul Weathersby, Tracesmart’s Technical Director commented, ‘Following an in-depth security audit, which ensured our systems were strong and secure enough to hold this type of data, we are delighted to now be granted direct access to the OSIS data.’

Obtaining accurate telephone numbers when carrying out a people search is an essential tool that allows for instant communication with lost friends or relatives – therefore the OSIS data offers Tracesmart’s customers better value for money as they won’t have to waste time or money using outdated contact details.

Increasing performance is a key part of Tracesmart’s commitment to its customer base as Mike Trezise, Managing Director of Tracesmart, commented, ‘I know firsthand how utilising accurate data is paramount for successfully finding people and as such Tracesmart constantly aims to supply its customers with accurate, instantly accessible data in order to ensure they get the results they need when trying to find relatives find relatives or friends. As a company we are committed to constantly upgrading and improving our service offerings and new data acquisition is a key part of this process.’

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People Search Experts Tracesmart Are Teaming Up With Alan Titchmarsh Show In A Campaign To Locate Missing Persons And Reunite Them With Loved Ones

Tracesmart is once again working with programme makers aiming to reunite missing friends and find relatives. The Alan Titchmarsh show, which is produced by Spungold TV, is appealing for people wishing to be reunited with someone in their life, and Tracesmart has been enlisted to help with the search.

The production team is eager to feature emotional or uplifting reunited stories on the show as part of their Christmas programming. The Alan Titchmarsh Show broadcasts on the ITV network in the afternoons, and is presently in its third series. The programme infuses real life stories, celebrity guests with everyday advice, and topical subject matter. The show also features a new debate everyday that is examined and discussed with guests which viewers are encouraged to participate. The Christmas shows will aim to feature some of the families that Tracesmart are able to reunite and also appeals for assistance with traces that may require the help of viewers.

Tracesmart is regularly contacted by individuals needing help to find relatives or friends, and customers are suprised that through a simple address search using our electoral rollsearch facility they find the missing person is still at the same address,” comments Louise Hewlett, the PR and Trace Co-ordinator at Tracesmart.

Previously, Tracesmart has helped with stories for the hugely successful BBC daytime programme ‘Missing Live’. The series followed the work of the police and the charity Missing People in their efforts to uncover the whereabouts of hundreds of individuals every year. The programme makers also wanted to feature family reunions that had recently taken place, and highlight the difficulties some individuals encounter as they search to find the missing person.

Owen Roberts, Tracesmart’s Communications Manager commented, “Christmas always brings heartwarming stories to our screens and Tracesmart has always helped develop these stories more than most, so we are delighted to assist The Alan Titchmarsh Show. With our powerful people search facility we are confident of being able to reunite people and bring happiness to thousands who have long lost friends or relatives.”

If you would like to be reunited with a missing person and would like to be featured on The Alan Titchmarsh Show please email louise@tracesmart.co.uk

Tracesmart Limited – Since the launch of its website in 2004 Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools.www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.

Via EPR Network
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