Tag Archives: Tracesmart

B2C, Online, Search, Searching, Services, Social Networking, Tracing, Web

Tracesmart Recently Assisted A Remarkable Trace Involving A Son From Colwyn Bay In Search Of His Long Lost Dad

Michael Taylor had never met his father, David, until they were reunited for the first time last week. The father and son met each other on Michael’s 25th birthday, making the occasion even more special. Michael initially contacted Tracesmart in response to the company’s Missing Person Campaign which has been running since March, and has helped to reunite many other families in time for Christmas.

The campaign has seen a mixture of family circumstances; all involving people looking to find relatives, many with no idea of how to perform an electoral roll search. Tracesmart has a dedicated team of researchers, each working individually on a search, providing excellent support for those hoping to find relatives. Michael had thought about searching for his father for many years, and especially since he recently became a father himself. He had never attempted a people search before and was unaware how to find relatives using the internet, but he was able to provide enough information to the researcher, who in turn found a positive match instantly through Tracesmart’s simple to use people search. Mr Dibben confirmed his details with the researcher, and was overjoyed to hear that Michael was trying to find him. The reunion was made even more extraordinary as Michael and David were found to be living in the same town, only two miles apart! Michael commented “I’m still in shock, I’ve been walking around town all these years, and my Dad may have passed by many times. We now meet up regularly and are planning to spend out first Christmas together, which is going to be fantastic.”

Tracesmart aims to raise awareness of how easy it can be to be reunited with a missing person, and hope that new visitors will log on and try for themselves. Many will be missing a family member or friend this Christmas, which, in a large number of cases can be avoided through an instant people search or address search to check the details are up to date.

“We at Tracesmart are delighted to have helped Michael, and to be involved in reuniting many other families and friends, and especially at this time of year, when Christmas celebrations will highlight the importance of finding those who are missing. We hope to assist even more visitors to find relatives this year and hopefully make this festive season extra special,” added Owen Roberts, Tracesmart’s Communications Manager.

Via EPR Network
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Abuse, B2b, B2C, Internet, Online, Search, Searching, Tracing, Web

Tracesmart Aim To Make IOD Fraud A Thing Of The Past

Making a concerted effort to stamp out Impersonation of the Deceased (IOD) fraud, Tracesmart, leading suppliers of identity verification tools, have this week launched Existence – a new suite of services with the potential to eliminate IOD fraud.

IOD is a form of identity fraud – it is estimated by the Home Office Identity Fraud Steering Committee, that identity fraud costs the UK economy £1.7 billion annually. Whilst IOD fraud has historically been hard to tackle due to the lack of death records being made available, recent changes in legislation have allowed the UK General Register Offices (GRO) to release death registration information (DRI) to commercial bodies with the aim of preventing fraud. It is this move that has enabled Tracesmart to develop their suite of services which will tackle IOD fraud head on.

Combining in-depth mortality screening and residency verification, the service allows users to ascertain whether an individual is alive and if they reside at their given address. Paul Weathersby, Technical Director at Tracesmart, commented on the data which drives these checks.

“The mortality screening element of our Existence services draws upon the GRO’s DRI data and the residency verifier calls upon a variety of consumer datasets including historic Electoral Rolls, leading gone away files and BT OSIS amongst others. The combination of these checks allows us to confidently identify deceased individuals and gone aways.”

The Existence suite comprises three services with which clients can conduct existence checks. Existence Search is an online facility which can be used to conduct single ad-hoc checks; Existence Batch is a batch screening service where multiple persons can be verified and the third, and possibly most significant service, is Existence Alert – an early warning system that notifies users of mortalities at the earliest possible opportunity.

Tracesmart has long provided tools for conducting identity checks and has a strong history in the field of fraud prevention. The combination of this experience and access to DRI will enable the Existence services to effectively help put an end to IOD fraud. Mike Trezise, Managing Director at Tracesmart, has already seen a high volume of interest in the product.

“Prior to launch we approached several key clients in the pension and financial sectors to gauge market interest in the product. As we suspected, the demand is most certainly there and we already have prominent pensions administrators and large schemes utilising the system to replace certificate of existence exercises, and many in the financial sector are employing it as part of their know your customer checks. Preventing IOD fraud will save businesses considerable amounts of money and protect consumers from both fiscal and emotional harm.”

Via EPR Network
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B2C, Internet, Online, Search

Tracesmart Continues To Expand Technical Team

November signals the beginning of a new career for some, as Tracesmart announce further expansion of their IT workforce. The technical department, based at their waterfront headquarters in Cardiff Bay, has recruited three new team members as a result of escalating workloads arising from increased demand for their people and name search services.

Tracesmart has continued to invest heavily in their product range following the acquisition of the 2008 Electoral Roll in April, and visitors to the site can now access close to 300 million records. These enhancements have been a resounding success as the website has seen a sharp increase in visitors – prompting the company to expand their technical team. The IT department has recruited two web developers and a software analyst; the primary role of the web developers will be to improve and expand the range of services on offer and assist in the maintenance of existing tracing services; the software analyst will work on the planning and production of specifications for all new products, developing bespoke product ideas for their ever expanding portfolio.

The team is headed by Technical Director, Paul Weathersby, who as well as producing and developing Tracesmart‘s flagship people search facility, has established a committed and extremely competent IT department. Weathersby comments, “We are growing as a company and experiencing an influx of new customers, so we need more IT staff to maintain our high level of service. We are always looking for new ways to enhance our customers experience through value added services that complement our existing product range and to facilitate this it is necessary to expand our technical team.”

Further to developing consumer services, the new recruits will also be working on Tracesmart‘s corporate service suite. The new employees are part of a recruitment drive that has already seen the company double in size in the recent months, with numerous departments continuing to expand their workforce to handle the ever increasing demand for their services.

The growth of the company has been endorsed by Tracesmart’s Managing Director, Michael Trezise, who comments; “The rapid rate of recruitment throughout the last year can be attributed to the continued growth of our key products and services, and heightened media interest. Tracesmart continues to be the leading suppliers of tracing services to consumers and businesses alike; from customers needing a simple address search or a missing person search, to large financial institutions requiring assistance with data cleansing or asset reunification projects; the range of services we provide are endless.”

Via EPR Network
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B2C, Internet, Online, Search, Searching

Online People Search Provider Improves Customer Service Following OSIS License

Tracesmart, a major leader in online electoral roll search facilities, announced they have been granted the licence to hold the directory enquires database in house and have fully integrated it into their services. The database, also known as OSIS, has already been incorporated into their online people search facility and is housed within their secure data centre. The list contains all listed telephone numbers in the UK and will improve the speed at which people can obtain telephone numbers for a missing person such as a lost friends or relatives.

Previously British Telecomm was the only organisation to hold a database of phone listings, with the exception of other licensed phone operators. This meant that many residential numbers were being left out, and as a result it was decided that changes were needed. In 1999 a subdivision of BT, The Directory Solutions Unit (DSU) was set up as an independent body to oversee the collection of listings from numerous sources including BT, cable companies and mobile phone providers. To date the DSU oversee OSIS and provide database licence holders a daily file update of between 30,000-100,000 new, deleted or amended records.

This daily update of OSIS information means that the Tracesmart system will have improved performance – as such telephone listings offered to Tracesmart’s customers carrying out an address search will be guaranteed. Paul Weathersby, Tracesmart’s Technical Director commented, ‘Following an in-depth security audit, which ensured our systems were strong and secure enough to hold this type of data, we are delighted to now be granted direct access to the OSIS data.’

Obtaining accurate telephone numbers when carrying out a people search is an essential tool that allows for instant communication with lost friends or relatives – therefore the OSIS data offers Tracesmart’s customers better value for money as they won’t have to waste time or money using outdated contact details.

Increasing performance is a key part of Tracesmart’s commitment to its customer base as Mike Trezise, Managing Director of Tracesmart, commented, ‘I know firsthand how utilising accurate data is paramount for successfully finding people and as such Tracesmart constantly aims to supply its customers with accurate, instantly accessible data in order to ensure they get the results they need when trying to find relatives find relatives or friends. As a company we are committed to constantly upgrading and improving our service offerings and new data acquisition is a key part of this process.’

Via EPR Network
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B2C, Internet, Online, Search, Tracing

People Search Experts Tracesmart Are Teaming Up With Alan Titchmarsh Show In A Campaign To Locate Missing Persons And Reunite Them With Loved Ones

Tracesmart is once again working with programme makers aiming to reunite missing friends and find relatives. The Alan Titchmarsh show, which is produced by Spungold TV, is appealing for people wishing to be reunited with someone in their life, and Tracesmart has been enlisted to help with the search.

The production team is eager to feature emotional or uplifting reunited stories on the show as part of their Christmas programming. The Alan Titchmarsh Show broadcasts on the ITV network in the afternoons, and is presently in its third series. The programme infuses real life stories, celebrity guests with everyday advice, and topical subject matter. The show also features a new debate everyday that is examined and discussed with guests which viewers are encouraged to participate. The Christmas shows will aim to feature some of the families that Tracesmart are able to reunite and also appeals for assistance with traces that may require the help of viewers.

“Tracesmart is regularly contacted by individuals needing help to find relatives or friends, and customers are suprised that through a simple address search using our electoral rollsearch facility they find the missing person is still at the same address,” comments Louise Hewlett, the PR and Trace Co-ordinator at Tracesmart.

Previously, Tracesmart has helped with stories for the hugely successful BBC daytime programme ‘Missing Live’. The series followed the work of the police and the charity Missing People in their efforts to uncover the whereabouts of hundreds of individuals every year. The programme makers also wanted to feature family reunions that had recently taken place, and highlight the difficulties some individuals encounter as they search to find the missing person.

Owen Roberts, Tracesmart’s Communications Manager commented, “Christmas always brings heartwarming stories to our screens and Tracesmart has always helped develop these stories more than most, so we are delighted to assist The Alan Titchmarsh Show. With our powerful people search facility we are confident of being able to reunite people and bring happiness to thousands who have long lost friends or relatives.”

If you would like to be reunited with a missing person and would like to be featured on The Alan Titchmarsh Show please email louise@tracesmart.co.uk

Tracesmart Limited – Since the launch of its website in 2004 Tracesmart Limited has established itself as one of the UK’s leading providers of online people tracing tools.www.tracesmart.co.uk combines state of the art search technology with an extensive collection of consumer data, providing one of the most powerful and successful systems to trace people.

Via EPR Network
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